Facilities Maintenance Technician II

Insight Housing•Berkeley, CA

2d•$28 - $32

About The Position

Under supervision of the Facilities Maintenance Supervisor, the Facilities Maintenance Technician will perform a wide variety of maintenance, repair, and janitorial duties and provide operational support to all Insight Housing facilities. This is a hands-on position with responsibility for maintaining our facilities and assisting with compliance needs related to Insight Housing’s accreditation with Commission on Accreditation of Rehabilitation Facilities (CARF) compliance standards.

Requirements

High school diploma or GED.
3 years’ demonstrated success working on a hands-on facilities maintenance capacity in multiple sites.
Ability to perform hands-on repairs, maintenance, carpentry, light plumbing, and electrical work.
Commitment to serving individuals experiencing homelessness, alcohol and drug dependency and other mental health issues.
Capacity to quickly learn and use Fresh Desk ticketing system, Microsoft Teams, and any other apps and platforms utilized by Facilities for daily operations. Must be able to work from a company phone and/or laptop, while in the field.
Must possess excellent organizational skills, initiative and follow-through, and be detailed oriented.
Good verbal and written communication skills.
Ability to set priorities, meet deadlines and work in an orderly manner in a busy environment.
Ability to interact in a supportive and professional manner with staff and program participants of diverse cultural and economic backgrounds.
Ability to provide good customer service. Communicate effectively and maintain a calm demeanor in stressful situations.
Capable of working independently and as part of a team.
Must be able to exercise good critical thinking and judgment and be extremely solution oriented.
Excellent interpersonal skills with a can do and flexible attitude.
Ability to work with minimal supervision, multitask, maintain confidentiality, and meet deadlines.
Ability to maintain professional conduct, attitude and appearance at all times.
This position requires frequent driving. A valid California driver license, reliable personal vehicle, current personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies.
Must be able to receive and maintain DOJ criminal records clearance.
Must be able to pass post offer, pre-employment physical and TB test as required under State Community Care Licensing regulations and/or agency policies.

Responsibilities

Perform wide variety of repair, maintenance, and carpentry request orders generated through our ticketing system. This may include preventative maintenance or repairs of facilities, office equipment and furniture, light construction of shelves and doors etc.
Perform minor electrical and plumbing services.
Perform cleaning duties as assigned.
Advise managers of maintenance concerns and ensure creation of work order requests.
Maintain technical and product knowledge on all equipment within the technician’s area of responsibilities.
Set up and maintain HVAC systems, alarm systems, electricity (PG&E/SMUD), water and other services as may be needed for sites.
Ensure proper communication with supervisor and Program Managers regarding status of work orders or any concerns identified.
May assist with scheduling and inspecting the maintenance and routine upkeep of Insight Housing owned or leased buildings: including building interiors and exteriors. Including pedestrian walkways as specified in the leased properties.
May assist with planning, scheduling, supervising, and inspecting the work of independent contractors engaged in the repair, maintenance, cleaning and upgrades of offices and facility equipment ensuring conformance with standard maintenance and repair procedures and state, county, and local building codes.
May assist with coordinating maintenance of leased & owned vehicles with the external service providers to ensure vehicles are well maintained.
May assist the contracted IT support services company with setting up internet connections, phone systems, and other services as may be needed for all program sites.
Under supervision of the Director of Operations, order equipment and oversee the ordering of supplies per internal protocols to support facilities maintenance activities.
Assist with annual reporting and inspections for all buildings operated by all Insight Housing programs.
Assist with annual physical inventory on all agency owned appliances in partnership with the Director of Operations, Regional Directors of Programs, and Program Managers.
Under the direction of the Director of Operation, assist with CARF accreditation and reaccreditation, ensuring compliance and goals are met consistently.
Drive own or agency vehicle to the field and to other program sites, as required; documenting and reporting mileage according to agency procedures, so that services can be provided in a timely manner; comply with agency driving policy at all times.
Participate in promoting a safe, healthy, and clean working environment consistent with agency’s health and safety practices.
Attend and participate in all meetings and trainings as assigned.
Complete and submit timesheets in a timely and accurate manner.
Work within the framework of Insight Housing’s Code of Conduct.
Perform other tasks and projects as assigned.