Facilities Maintenance Manager

Troon Golf, L.L.C. • Orange Park, FL

14d

About The Position

The Facilities Maintenance Manager will provide guidance and leadership to the Maintenance team and ensure all facilities, equipment, and property are operating in optimal condition. The position is responsible for managing the day-to-operations of the department and any short- and long-term projects set forth by the property. Manages all facilities/maintenance operations, including maintaining the building, grounds, common areas with particular attention towards safety, security and asset protection. Manages the MaintainX Software/program for club and community. Assign and monitor daily, weekly and monthly Facility projects. Assists General Manager in managing capital projects, major repairs, 3rd party contractors and vendors. Responsible for the operation and maintenance of all interior and exterior lighting, kitchen equipment, swimming pools and equipment (In partnership with Aquatics Director), ice machines, air conditioning equipment, basic plumbing, basic electrical, preventative maintenance programs, fire prevention systems, and security programs. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues. Maintains and operates equipment at optimum effectiveness, efficiency, and safety. Ensures compliance with all Facilities departmental policies, standards, and procedures. Manages department's controllable expenses to achieve or exceed budgeted goals. Inspect and evaluate the physical condition of facilities in order to determine the type of work required. Recommend or arrange for additional services such as repair work, renovations, and the replacement of furnishings and equipment. Maintains accurate logs and records as required. Assists General Manager in effectively planning, scheduling, and evaluating preventative maintenance programs. Supervises employee's ability to execute departmental responsibilities. Reviews employee satisfaction results to identify and address employee problems or concerns. Ensures disciplinary procedures and documentation are completed according to Standard Operating Procedures. Ensures property policies are administered fairly and consistently. Assists other departments with setup and breakdown of special community events.

Requirements

• High school diploma, trade school or formal secondary education in related areas
• Prior management experience in a maintenance or specialty trade related position
• Strong communication skills
• Strong computer skills
• Prior experience in a club, community, hotel, or resort
• Ability to clearly and pleasantly communicate in English, both orally and in writing, using correct spelling and grammar, with guests, co-workers and management to their understanding, both in person and by telephone
• Ability to provide legible written communication, compute basic mathematical calculations, and utilize computer data
• Ability to understand member concerns and problems and find solutions, using good judgement and maintain discretion and diplomacy while performing job duties thus promoting positive relations with guests, members and staff, while remaining calm, courteous and helpful
• Ability to think clearly and quickly, effectively prioritize, organize and follow up within the appropriate time frame
• Ability to maintain confidentiality of all member information
• Ability to work cohesively with other departments
• Ability to interact positively with members in person and on the phone in challenging conversations
• Ability to work a flexible schedule and attend events as requested

Nice To Haves

• Electrical experience preferred
• Experience in general maintenance - including but not limited to knowledge in electrical, plumbing, painting, HVAC, carpentry, irrigation, OSHA, and pools and pumps
• Ability to clearly and pleasantly communicate in English, both orally and in writing, using correct spelling and grammar, with guests, co-workers and management to their understanding, both in person and by telephone
• Ability to provide legible written communication, compute basic mathematical calculations, and utilize computer data
• Ability to understand member concerns and problems and find solutions, using good judgement and maintain discretion and diplomacy while performing job duties thus promoting positive relations with guests, members and staff, while remaining calm, courteous and helpful
• Ability to think clearly and quickly, effectively prioritize, organize and follow up within the appropriate time frame
• Ability to maintain confidentiality of all member information
• Ability to work cohesively with other departments
• Ability to interact positively with members in person and on the phone in challenging conversations
• Ability to work a flexible schedule and attend events as requested
• Experience in general maintenance - including but not limited to knowledge in electrical, plumbing, painting, HVAC, carpentry, irrigation, OSHA, and pools and pumps

Responsibilities

• Provide guidance and leadership to the Maintenance team
• Ensure all facilities, equipment, and property are operating in optimal condition
• Manage the day-to-operations of the department
• Manage short- and long-term projects
• Manage all facilities/maintenance operations
• Maintain the building, grounds, common areas with particular attention towards safety, security and asset protection
• Manage the MaintainX Software/program for club and community
• Assign and monitor daily, weekly and monthly Facility projects
• Assist General Manager in managing capital projects, major repairs, 3rd party contractors and vendors
• Responsible for the operation and maintenance of all interior and exterior lighting, kitchen equipment, swimming pools and equipment (In partnership with Aquatics Director), ice machines, air conditioning equipment, basic plumbing, basic electrical, preventative maintenance programs, fire prevention systems, and security programs
• Responsible for maintaining regulatory requirements
• Lead the emergency response team for all facility issues
• Maintain and operate equipment at optimum effectiveness, efficiency, and safety
• Ensure compliance with all Facilities departmental policies, standards, and procedures
• Manage department's controllable expenses to achieve or exceed budgeted goals
• Inspect and evaluate the physical condition of facilities in order to determine the type of work required
• Recommend or arrange for additional services such as repair work, renovations, and the replacement of furnishings and equipment
• Maintain accurate logs and records as required
• Assist General Manager in effectively planning, scheduling, and evaluating preventative maintenance programs
• Supervise employee's ability to execute departmental responsibilities
• Review employee satisfaction results to identify and address employee problems or concerns
• Ensure disciplinary procedures and documentation are completed according to Standard Operating Procedures
• Ensure property policies are administered fairly and consistently
• Assist other departments with setup and breakdown of special community events

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED