Facilities Maintenance Coordinator

Domtar Products

1d•Onsite

About The Position

The Facilities Coordinator, in partnership with and direction from the Facilities Manager, is responsible for providing on-site facilities management to more than 375 employees in two buildings. In addition to facilities support, this role will be responsible for the Fort Mill mailroom; distributing mail, receiving deliveries, and coordinating incoming and outgoing mail. The ideal candidate understands the importance of providing a safe, comfortable, and well‑maintained office environment while managing competing demands and delivering high-quality service. Our Fort Mill campus operates Monday through Friday with regular business hours of 8:00am – 5:00pm. On occasion, this position may need to work outside regular hours of operation.

Requirements

Highly organized, detail‑oriented, and able to multitask.
Strong customer service mindset.
Excellent communication and time‑management skills.
Comfortable with twisting, bending, stooping, grasping, and standing.
Ability to lift up to 50 lbs.
Computer literate and comfortable with new software.
Team‑oriented with a proactive, helpful attitude.
Mechanical aptitude and maintenance repair ability.
High school diploma required; associate’s degree preferred.
Minimum 3 years of office maintenance experience.
Experience with MS Outlook required.

Nice To Haves

Experience with mail processing and handling preferred.
WISP, Angus, eMaint, Maximo or other CMMS experience preferred
Preferred experience with FedEx Ship Manager, postage meters, Cisco Jabber and MS Teams.
Prefer safety‑related training or certification.

Responsibilities

Perform light‑duty troubleshooting, repairs, and maintenance to furniture, fixtures, and appliances.
Manage, track, and delegate work orders to 3rd party service requests.
Support vendors providing janitorial, flooring, painting, plumbing, food service, and related services.
Provide support to employees and leaders with office/desk moves, including furniture placement, chair exchanges, workspace reconfigurations, as well as event set-up.
Transport, install, repair, and adjust ergonomic equipment.
Maintain inventory of workspace supplies and attic stock.
Disconnect and reconnect break room equipment during janitorial deep cleans.
Assist with secure document destruction and file purge projects.
Perform routine checks of first aid cabinets and AED units.
Support moves, event setups, and reconfigurations across campus.
Conduct preventative inspections of floors, stairwells, exit doors, and building conditions.
Update wall‑mounted clocks twice per year.
Collect toner, batteries, and related recyclable materials from print rooms and prepare shipments for responsible landfill diversion.
Receive, sort, and deliver incoming mail throughout the facility.
Pick up and process outgoing mail and packages for USPS and FedEx.
Operate FedEx Ship Manager and postage metering systems to properly weigh, prepare, and apply postage to outgoing items.
Maintain inventory of mailroom supplies and reorder.
Assist employees with mailing questions and shipping needs, including bulky package handling and mailings, as needed.
Support cross-functional roles as needed