Facilities Coordinator - Grave Shift
About The Position
This role will be responsible for receiving, dispatching, and following up on maintenance work orders, communicating with business partners and vendors, soliciting quotes for services, invoice verification and updating work order status. The OM Coordinator is responsible for providing support to the Facilities Operations and Maintenance Team, as well as Environment, Health, and Safety Team, including coordinating vendor support to facilitate various repairs, inspections, and maintenance services throughout the company Assist employees and vendors with inquiries regarding repairs, invoicing, and maintenance PM's. Answers telephones, emails, and written correspondences. Monitor and maintain accurate records, databases, and other documents. Maintains records of maintenance and other facility activity. Provide direction to vendors as needed and ensures vendors comply with our policies and procedures. Candidate is responsible for receiving, dispatching, and following up on maintenance work orders, communicating with business partners and vendors, soliciting quotes for services, invoice verification and updating work order status. Candidate is responsible for providing support to the Facilities Operations and Maintenance Team, as well as Environment, Health, and Safety Team, including coordinating vendor support to facilitate various repairs, inspections, and maintenance services throughout the company. Reviews and processes invoices, ensuring alignment with quoted and contractual rates. Provides clerical and project assistance. Assist employees and vendors with inquiries regarding repairs, invoicing, and maintenance PM's. Answers telephones, emails, and written correspondences. Monitor and maintain accurate records, databases, and other documents. Maintains records of maintenance and other facility activity. Provide direction to vendors as needed and ensures vendors comply with our policies and procedures. Complete general other duties as directed. Other duties as assigned.
Requirements
- 4+ years of experience working in a fast-paced multi-facility call center environment, with a focus on providing the best possible service to a demanding group of customers.
- Experience working in a fast-paced multi-facility call center environment, with a focus on providing the best possible service to a demanding group of customers.
- Must be organized and extremely detail oriented.
- Strong customer service and problem-solving aptitude.
- The ability to communicate eLectively and provide clear, accurate and simple direction to contractors.
- Manages time eLiciently with demonstrated ability to multi-task.
- Familiarity with Mac platform and Microsoft OLice programs. Must have good typing skills.
- Strong analytical and problem-solving abilities.
- Must work well under pressure in a demanding environment.
- Strong verbal and written communication skills.
- Some college, technical training or equivalent work experience required.
Nice To Haves
- Facilities and/or EHS experience is preferred.
- Experience with CMMS system, and/or invoice processing is a plus.
Responsibilities
- Receiving, dispatching, and following up on maintenance work orders
- Communicating with business partners and vendors
- Soliciting quotes for services
- Invoice verification
- Updating work order status
- Providing support to the Facilities Operations and Maintenance Team, as well as Environment, Health, and Safety Team
- Coordinating vendor support to facilitate various repairs, inspections, and maintenance services
- Assisting employees and vendors with inquiries regarding repairs, invoicing, and maintenance PM's
- Answering telephones, emails, and written correspondences
- Monitoring and maintaining accurate records, databases, and other documents
- Maintaining records of maintenance and other facility activity
- Providing direction to vendors as needed and ensures vendors comply with our policies and procedures
- Reviewing and processing invoices, ensuring alignment with quoted and contractual rates
- Providing clerical and project assistance
- Completing general other duties as directed
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
