Facilities Coordinator, Building Support Services, Duke Library

Duke University•Durham, NC

50d

About The Position

Duke University: Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries. Be You. Be Bold. Choose Duke. Be You. At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As the Facilities Coordinator, you'll be a vital part of a collaborative, interdisciplinary team that supports students, faculty, and staff from diverse backgrounds. You'll play a key role in maintaining and supporting the daily operations of the Perkins/Bostock/Rubenstein Libraries complex, while also assisting facilities staff across multiple on- and off-campus locations. Your work helps ensure our spaces remain safe, functional, and welcoming to all. Be Bold. What You'll Do: Facilities Support (40%) Begin your day at Smith Warehouse supporting mail distribution and truck routing, then transition to Perkins Library for building operations and shipping coordination. Coordinate routine and emergency services with vendors and departments (e.g., HVAC, plumbing, electrical). Manage inventory and storage of non-collection items across all library buildings. Maintain capital asset inventory and liaise with Duke Plant Accounting. Support office moves and space assignments; update Duke's Web Central system. Administrative Support (30%) Oversee key and card access issuance and inventory. Monitor departmental email and communicate updates via Teams. Maintain shared documentation folders and support purchasing/logistics. Coordinate building safety communications, fire drills, and weather alerts. Assist with strategic reporting and support department leadership. Security and Safety (20%) Participate in drills and assist in training security staff. Ensure secure conditions in sensitive areas and serve as liaison with police and security offices. Respond to after-hours alarms and review security footage when needed. Other Duties (10%) Provide backup for distribution tasks, including driving, delivery, and mail sorting. Perform other duties as assigned.

Requirements

Excellent interpersonal, oral, and written communication skills.
Strong problem-solving and critical thinking abilities.
Ability to work independently and collaboratively.
Proficiency in Microsoft Word, Excel, and Outlook.
Commitment to outstanding customer service.
Valid NC Driver's License.
Two years of post-secondary education with strong organizational and communication skills.
At least three years of experience in building management or related operations.

Nice To Haves

Experience in academic research libraries or university facilities
Familiarity with Duke FMD operations
Prior security coordination experience

Responsibilities

Begin your day at Smith Warehouse supporting mail distribution and truck routing, then transition to Perkins Library for building operations and shipping coordination.
Coordinate routine and emergency services with vendors and departments (e.g., HVAC, plumbing, electrical).
Manage inventory and storage of non-collection items across all library buildings.
Maintain capital asset inventory and liaise with Duke Plant Accounting.
Support office moves and space assignments; update Duke's Web Central system.
Oversee key and card access issuance and inventory.
Monitor departmental email and communicate updates via Teams.
Maintain shared documentation folders and support purchasing/logistics.
Coordinate building safety communications, fire drills, and weather alerts.
Assist with strategic reporting and support department leadership.
Participate in drills and assist in training security staff.
Ensure secure conditions in sensitive areas and serve as liaison with police and security offices.
Respond to after-hours alarms and review security footage when needed.
Provide backup for distribution tasks, including driving, delivery, and mail sorting.
Perform other duties as assigned.