Facilities and EVS Supervisor

Caesars Entertainment•Chandler, OK

11d•Onsite

About The Position

Description Qualifications: Five years of experience in casino maintenance and customer service preferred. Ability to work with internal management and staff, as well as outside support to develop and maintain a continuing atmosphere of peak guest and employee comfort and safety. Must be proficient with Microsoft Office Suites. Excellent interpersonal, customer service, communication, team building and problem-solving skills are required. Must be able to handle demanding situations and be willing to work any shift and long hours when necessary. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Minimum two years supervisor or lead experience in EVS/Housekeeping, or related field preferred. Experience supervising large work teams a plus. Must have a strong understanding and working knowledge of cleaning chemicals, cleaning techniques, and cleaning equipment. Knowledge of HAZZ, COMM and BBP is essential. Must be able to converse, read, and write English. Must have flexible schedule and be able to work any day/any hours. Essential Job Functions: Supervisor and department personnel in the daily maintenance and repairs of the property. Responsible for cleanliness, upkeep and maintenance of all buildings and grounds. Ensure all areas are well maintained via preventative maintenance programs, project coordination, responding to issues quickly and effective managing of work flow. Communicates the coordination of duties, scheduling, capital projects and safety issues. Oversees emergency situations, i.e. power outages, alarms, flooding. Develop policies and guidelines pertinent to areas of responsibilities. Maintains emergency procedures and equipment. Monitors equipment, utilities, consumption and performance of employees. Develops and implements energy conservation and awareness programs and ensure compliance with all safety standards. Responsible for interviewing, training, and selecting employees for the department Supervises all cleaning operations and department personnel during assigned shifts. Supervises the cleaning and follow up of facilities and equipment. Contribute and assist in the evaluation of employee performance reviews. Provides and administer all new hire training. Responsible for scheduling, disciplinary actions, payroll and inventory and purchasing procedures. Accountable for follow-through with department walk-thru, special cleaning projects and the maintaining of department cleanliness standards. Respond to and handle employee complaints (grievances) in a timely and efficient manner. Responsible for planning, supervising and monitoring the work of the team members in assigned area(s). Maintains and controls department inventory, i.e.; paper goods, chemicals, equipment. Maintains daily shift log indicating, but not limited to, employee incidents, irregularities that may arise and information necessary to the successful conduct of subsequent shifts Works a flexible schedule including weekends, evenings and holidays. Works a reasonable amount of overtime when required Other duties as assigned All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around (“head on a swivel”); look for opportunities to greet guests and others; please remember that when you are on the floor, you are “on stage”. Team members will participate in all mandatory meetings and pre-shift BUZZ sessions. Must be able to get along with co-workers and work as a team. Ability to read, write, speak and understand English. Must be able to respond to visual and aural cues. Must present a well-groomed, professional appearance. Meets the attendance guidelines of the job and complies with all state, federal and regulatory policies and procedures. Must be able to work a varied schedule including holidays, nights and weekends as needed. Must be able to work a reasonable amount of overtime when required. Perform other duties as assigned. Physical, Mental & Environmental Demands: Must be able to work independently. Must be able to respond calmly and make rational decisions, when handling guest and employee conflicts. Must be able to maneuver throughout all areas of the property, including ability to lift to 75 lbs.; and the ability to push, pull, reach, bend, twist, stoop, climb up and down stairs and ladders. Must be fluent and literate in English. Must be able to operate hand tools, power tools and equipment. Must be able to tolerate areas containing secondhand smoke, dust, loud noises and bright lights. Harrah’s reserves the right to make changes to this job description whenever necessary. It is our policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, or marital status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Preference is given to qualified Iowa tribal members and members of other federally recognized tribes.

Requirements

Ability to work with internal management and staff, as well as outside support to develop and maintain a continuing atmosphere of peak guest and employee comfort and safety.
Must be proficient with Microsoft Office Suites.
Excellent interpersonal, customer service, communication, team building and problem-solving skills are required.
Must be able to handle demanding situations and be willing to work any shift and long hours when necessary.
Must be able to get along with co-workers and work as a team.
Must present a well-groomed appearance.
Must have a strong understanding and working knowledge of cleaning chemicals, cleaning techniques, and cleaning equipment.
Knowledge of HAZZ, COMM and BBP is essential.
Must be able to converse, read, and write English.
Must have flexible schedule and be able to work any day/any hours.
Ability to read, write, speak and understand English.
Must be able to respond to visual and aural cues.
Must present a well-groomed, professional appearance.
Must be able to work a varied schedule including holidays, nights and weekends as needed.
Must be able to work a reasonable amount of overtime when required.
Must be able to work independently.
Must be able to respond calmly and make rational decisions, when handling guest and employee conflicts.
Must be able to maneuver throughout all areas of the property, including ability to lift to 75 lbs.; and the ability to push, pull, reach, bend, twist, stoop, climb up and down stairs and ladders.
Must be fluent and literate in English.
Must be able to operate hand tools, power tools and equipment.
Must be able to tolerate areas containing secondhand smoke, dust, loud noises and bright lights.

Nice To Haves

Five years of experience in casino maintenance and customer service preferred.
Minimum two years supervisor or lead experience in EVS/Housekeeping, or related field preferred.
Experience supervising large work teams a plus.

Responsibilities

Supervisor and department personnel in the daily maintenance and repairs of the property.
Responsible for cleanliness, upkeep and maintenance of all buildings and grounds.
Ensure all areas are well maintained via preventative maintenance programs, project coordination, responding to issues quickly and effective managing of work flow.
Communicates the coordination of duties, scheduling, capital projects and safety issues.
Oversees emergency situations, i.e. power outages, alarms, flooding.
Develop policies and guidelines pertinent to areas of responsibilities.
Maintains emergency procedures and equipment.
Monitors equipment, utilities, consumption and performance of employees.
Develops and implements energy conservation and awareness programs and ensure compliance with all safety standards.
Responsible for interviewing, training, and selecting employees for the department
Supervises all cleaning operations and department personnel during assigned shifts.
Supervises the cleaning and follow up of facilities and equipment.
Contribute and assist in the evaluation of employee performance reviews.
Provides and administer all new hire training.
Responsible for scheduling, disciplinary actions, payroll and inventory and purchasing procedures.
Accountable for follow-through with department walk-thru, special cleaning projects and the maintaining of department cleanliness standards.
Respond to and handle employee complaints (grievances) in a timely and efficient manner.
Responsible for planning, supervising and monitoring the work of the team members in assigned area(s).
Maintains and controls department inventory, i.e.; paper goods, chemicals, equipment.
Maintains daily shift log indicating, but not limited to, employee incidents, irregularities that may arise and information necessary to the successful conduct of subsequent shifts
Works a flexible schedule including weekends, evenings and holidays.
Works a reasonable amount of overtime when required
Other duties as assigned
All team members will follow the Everyone Greets Everyone (EGE) policy.
Team members will participate in all mandatory meetings and pre-shift BUZZ sessions.
Must be able to get along with co-workers and work as a team.
Meets the attendance guidelines of the job and complies with all state, federal and regulatory policies and procedures.
Perform other duties as assigned.