F135 LSC Customer Support Integrator (Onsite)

RTX

1d•Onsite

About The Position

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious. Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future. At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond? What You Will Do: Provide support on F135 fleet issues and operational status, acting as a liaison between internal teams, supply chain, and external stakeholders to ensure aligned fleet sustainment. Monitor and manage non-mission capable (NMC) status, support daily operational meetings, and provide critical propulsion readiness data to support informed decision-making and global fleet readiness. Validate and manage purchase order demands to ensure accuracy of fleet requirements using SAP, JTD, and Maintenix. Track and update Action Requests (ARs) and ensure accurate fleet status documentation. While monitoring action items with cross functional organizations. Support and lead team training events, support continuous improvement initiatives, and contribute to a 24/7/365 operational environment, including shift flexibility, weekend/holiday support, and EH&S compliance.

Requirements

BA degree in related Aviation Management/engineering/technical/logistics field required, or an associate degree and 9+ years of experience will be considered in lieu of a BA degree
A minimum of 5 years of Customer support experience as well as MS Office Suite, specifically MS Word, Excel, PowerPoint required
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Nice To Haves

Advanced abilities in data analytics and MS Office Suite.
Comfortable working in a high-pressure, fast-paced military HQ or operations center environment.
Possess excellent presentation skills with some experience briefing at the executive level (i.e., General/Flag Officer and Government/Industry equivalents).

Responsibilities

Provide support on F135 fleet issues and operational status, acting as a liaison between internal teams, supply chain, and external stakeholders to ensure aligned fleet sustainment.
Monitor and manage non-mission capable (NMC) status, support daily operational meetings, and provide critical propulsion readiness data to support informed decision-making and global fleet readiness.
Validate and manage purchase order demands to ensure accuracy of fleet requirements using SAP, JTD, and Maintenix.
Track and update Action Requests (ARs) and ensure accurate fleet status documentation.
While monitoring action items with cross functional organizations.
Support and lead team training events, support continuous improvement initiatives, and contribute to a 24/7/365 operational environment, including shift flexibility, weekend/holiday support, and EH&S compliance.