F&B Shift Supervisor

Tyme Maidu Tribe•Oroville, CA

About The Position

As a Shift Supervisor, you will be responsible for the supervision, mentorship training and motivation of all front-end team members in your venue. We are seeking energetic Leaders who exhibit a genuine spirit of Hospitality and strive to provide a warm and lasting impression on our guests, and a meaningful development path for our team members.

Requirements

Strong leadership and successful supervision of food service operations
Demonstrates a strong spirit of genuine hospitality; willingness to do whatever it takes to ensure a warm, lasting and positive guest experience.
Proficient in effective training and development techniques and initiatives
Ability to differentiate between “process” and “personality” management and execute both proficiently.
Excellent communicator; strong command of verbal and written communications with respect to standard communication platforms and professional formats.
Sound Critical Thinking skills: ability to analyze facts and data, weigh options and use sound judgement in executing solutions that are in the best interest of the operation and GCCR at large.
Ability to perform all supervised positions at a proficient level
High school diploma or GED Equivalent.
A minimum of one (1) year in a F&B or Hospitality Leadership role and 3+ years of experience in varied Food & Beverage positions including Cashier, Server or Busser.
Ability to read, analyze and interpret documents, such as safety rules, operating and procedure manuals.
Ability to effectively present information and response to questions from managers, clients, customers, and the general public effectively and courteously.
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rates, ratios, and percentages and to interpret bar graphs and reports.
Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form.
Must have the ability to deal with problems, which may involve several concrete variables.
The individual is also regularly required to bend; stand; walk; sit; and use hand/eye coordination.
The Individual must be able to lift at least 50 pounds.
The individual may be required to stand for 8 hours.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

Nice To Haves

Casino experience is a plus!

Responsibilities

Promptly greet and seat patrons as they arrive
Collaborate with FOH and BOH TEAM to ensure a high-quality guest experience
Practice and promote a strong culture of “Hospitality”
Monitor accuracy of payment transactions, with special attention paid to those of our Tier Resort Benefit Card holders
Accurately operate POS System as required
Inspect and Test currency to avoid accepting counterfeit bills
Assist with inventory requisitions and par management
Practice & promote all applicable food service health safety regulations and procedures
Oversee the onboarding, training and development of new and tenured team members
Assist in the Evaluation of Staff Performance
Address and take action to resolve complaints and issues from guests
Practice & promote Responsible Beverage Service (RBS) policies
Responsibly and accurately oversee the execution of daily financial reporting and reconciliation, including bank balancing, tip reports, correction/exception notices, etc.
Other duties as assigned