F&B Manager

Arlo Wynwood•Miami, FL

About The Position

Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic F&B Outlet Manager . Are you someone whois passionate aboutpeople, driven by purpose, and clever in your approach? If so keep on reading!! Here atArlowe strive to create a sense of awe that leaves those we touch wanting more”….. The role of the Food & Beverage Manager is to assist and support the Restaurant General Manager(s) in the overall operations of the Food & Beverage outlets.

Requirements

Certifications: Florida Food Handler Manager Certification
Knowledge: Minimum two (2) years of experience in F&B Management or similar roles.
Physical Abilities: Move, Lift, Carry, Push, Pull and Place objects weighing less than or equal to 15 pounds without assistance.
Reaching overhead and below with the knees, including bending, twisting, pulling and stooping

Responsibilities

Always treat guests with courtesy and respect in a variety of situations
Honesty & Integrity
Delivers outstanding service and creates memorable experiences.
Coordinates and multi-tasks job duties in an active environment
Assists Restaurant General Manager(s) in training and developing management and staff.
Schedules some or all front of house departments.
Submits and verifies payroll for front of the house staff.
Develops training documents, menu descriptions and service documents for front of house staff.
Discuss hiring needs with Restaurant General Manager and People Services and assists in the interviewing and hiring process.
Coordinate interviews with applicants as necessary.
On boards and creates training programs for new hires.
Prepare daily and seasonal staff training classes.
Design and implement new tools and procedures to improve service as necessary.
Lead pre-shifts daily to make sure staff is aware of all company-wide news, HR updates, and restaurant menu additions.
Handle all guest relations issues when guests call ie. chargebacks, staff issues, lost items, etc.
Ensure that all health department standards are being upheld daily.
Has awareness and understanding of the restaurant P&L and implements plans to increase profit margin by controlling labor and operating costs.
Ensures a high level of guest satisfaction and cultivates return business.
Develops and upholds restaurant standard operating procedures.
Meets guests and develops relationships to manage the restaurant from a promotional angle.
Develops and upholds restaurant standard operating procedures.
Upholds all People Services best practicesas it pertains to coaching, counseling, disciplinary, hiring, and terminations.
Follows and ensures compliance of all Arlo Hotels policies and standard operating procedures as outlined in the Employee Handbook.
Acts as anambassadorto Arlo Hotels Culture.
Other reasonable responsibilities assigned by Leadership.