F&B Manager (Special Events/Banquet Coordinator)

SRC•Columbus, OH

15h•$60,000 - $75,000•Onsite

About The Position

Event Center Overview: At the confluence of the Olentangy and Scioto rivers sits Columbus’ most unique dining experience: The Boat House at Confluence Park. Bustling by day with a buoyant combination of city life and lush riverbank scenery, and dazzling by night with captivating views of the downtown skyline, the Boat House offers unmatched views, inventive cuisine and that unmistakable breezy, boat club feel without the yacht club expense. Just as the two rivers meet, you'll meet a sense of community and teamwork here at the Boat House. You'll work in a productive and peaceful environment as the kayakers and crew teams cruise down the river as you enjoy making client's special event dreams become a reality. Here at The Boat House, we strive to provide a 5-star experience for our guests, teams and community, while also encouraging growth and advancement opportunities from within. Job Summary: This hands-on role requires a detail-oriented professional with a strong background in event execution, exceptional guest service, banquet service styles, service training, employee management, scheduling, SOP creation, and proficiency various software platforms. This person is also responsible for mentoring and coaching the team to consistently deliver a 5-Star experience to our employees, guests, partners and community. He/She is responsible for being an innovator in our industry, meeting financial goals, and for continuously refining guest experience and company culture. Competitive Benefits: Industry leading compensation + bonus program Comprehensive Health Plans that include, a variety of medical and dental plans, employer contribution HAS for yourself and dependents. Variety of Supplemental Benefit Plans for life’s unknowns 401k with annual employer match after 12 months (ER match 25% of the first 5% contribution) Employer paid life Insurance throughout the length of employment Monthly Reward Dollars to use at various company locations. Paid vacation starting at 2 weeks per year Paid/Floating holidays for 5 major holidays 24 hours paid Sick Time renewed yearly Education Assistance Program (EdAP) for hospitality related education growth Employee Assistance Program (EAP) to assist with work life balance Management Referral Program with a $4,000 payout for qualifying management positions

Requirements

Strong knowledge of Food & Beverage service procedures, strong background in hospitality in a full-service, upscale high-volume private event environment
3 years related experience as a Banquet Manager or similar role in an upscale, high-volume environment. Must have some special events experience.
Must be able to create and maintain a team-oriented atmosphere, and ensure that employees are appropriately trained and have an adequate workload.
Excellent interpersonal, verbal, and written communication skills.
Strong PC skills with a working knowledge of including but not limited to MS Excel, MS Word, MS Office, and Outlook.
Must be able to clearly and effectively communicate in English.
Physical demands include light work, prolonged walking and/or standing along with the occasional exertion of up to 50lbs of force.

Responsibilities

Oversee and manage all aspects of special event operations, ensuring seamless execution of events and maintaining exceptional service standards.
Provide leadership and training to banquet staff, fostering a positive and efficient team environment.
Develop and implement standard operating procedures (SOPs) to ensure consistency and excellence in service delivery.
Create and manage employee schedules, ensuring adequate coverage for events, including nights and weekends.
Collaborate with the events team to plan and execute various functions, including weddings, corporate events, social gatherings, and themed celebrations.
Uphold the reputation of Castaway as a premier dining and event destination, ensuring that every guest receives a 5-star experience.

Benefits

Industry leading compensation + bonus program
Comprehensive Health Plans that include, a variety of medical and dental plans, employer contribution HAS for yourself and dependents.
Variety of Supplemental Benefit Plans for life’s unknowns
401k with annual employer match after 12 months (ER match 25% of the first 5% contribution)
Employer paid life Insurance throughout the length of employment
Monthly Reward Dollars to use at various company locations.
Paid vacation starting at 2 weeks per year
Paid/Floating holidays for 5 major holidays
24 hours paid Sick Time renewed yearly
Education Assistance Program (EdAP) for hospitality related education growth
Employee Assistance Program (EAP) to assist with work life balance
Management Referral Program with a $4,000 payout for qualifying management positions