F&B Assistant Manager - Aramark F&B at LEGOLAND CA Park

Aramark Corp. • Carlsbad, CA

43d • $24 - $24 • Onsite

About The Position

In conjunction with Area Manager, the Assistant Manager supervises and coordinates the operational effectiveness of all assigned locations in area. Implements and enhances high level of service, quality, and sanitation standards within all facilities. Ensures that all guests are served in an efficient and friendly manner. Spends time daily in each facility to provide corrective and positive feedback for improving operations. Ensures Food Service Operations are in line with guest forecasts. Ensuring the best possible experience for guests, with a special emphasis on making every child a hero at LEGOLAND California Resort.

Requirements

• At least 2 years of leadership experience in food service and a proven track record of success in Food and Beverage operations.
• Demonstrated interpersonal and supervisory skills, with the ability to effectively manage staff with problem solving skills to foster a positive work environment.
• Able to pass a Manager Food Handler certification exam
• Sufficient education to read, write, train, and use computer systems.
• Be able to work quickly and concisely under pressure.
• Available to work holidays and weekends as well as shorter or longer hours due to business volume.
• Frequent lifting, pushing, pulling, bending, squatting, and stooping.
• Expect constant walking and standing during shifts.
• Occasional crawling and climbing.
• Frequent lifting of 20 to 40 pounds.
• Ability to lift up to 60 pounds for infrequent circumstances.
• The role will require wearing uniforms and Personal Protective Equipment (PPE).
• Ability to work inside kitchen area, interacting with heated equipment, various foods, loud noise, chemicals and other at risk conditions .
• Exposure to extreme temperature changes.

Nice To Haves

• Knowledge in food and culinary design is desired.

Responsibilities

• Lead by example, putting the customer first and delivering exceptional customer service.
• Step in to assist staff with any restaurant duties, including cooking, serving, bussing, dishwashing, cleaning, or any other necessary tasks.
• Build strong relationships with your workforce, being approachable and supportive.
• Effectively delegate various management responsibilities to restaurant leads.
• Assist with allergen and food preference requests from customers.
• Schedules and monitors labor hours to ensure that labor and payroll reports are accurate.
• Understand and strive to achieve Key Performance Indicators (KPIs) goals.
• Participate in a rotating shift as the on-call manager to handle restaurant closures, address park-wide F&B issues, and maintain staffing levels at all LEGOLAND F&B.
• Communicate effectively with employees, leads, managers, other departments, administration, and external parties.
• Conduct interviews for new hires and internal position applicants.
• Handle employee relations issues promptly and effectively.
• Ensure equipment is functioning properly and shop areas meet safety and health standards to pass audits or have ability to recognize and report safety hazards.
• Ensure all team leaders and employees are trained and execute proper health and safety requirements, adhering to Aramark and client's, San Diego County, and OSHA safety policies and procedures.
• Manage ordering and inventory processes for assigned locations.
• Minimize food waste through effective management practices.
• Understand how forecast, labor, food cost and other expenses affect business and respond accordingly.
• Lead training sessions and identify areas for further team development.
• Assist with maintaining documentation regarding policies, procedures and other training records.
• Assist in performance management, including providing positive feedback to praise effective performance, and corrective feedback/ disciplinary actions as necessary to improve performance/ policy output.
• Assist with managing various catering events.
• Undertake frequent project management tasks.
• Conduct and participate in frequent meetings with other managers and team members to ensure business success.

Benefits

• Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
• Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
• Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees