Assistant F&B Manager

Lookout Mountain Club • Lookout Mountain, TN

5d • $50,000 • Onsite

About The Position

The Lookout Mountain Club is hiring an Assistant F&B Manager who while working closely with our F&B Director will lead our F&B dining room service team in this exciting new chapter as we reopen our newly restored Fairyland Clubhouse Dining Rooms. Our ideal candidate would have at least three years of dining room supervisory experience in private clubs and demonstrate food and beverage service standards, preparation of same.

Requirements

• High school diploma or GED required.
• Three years of dining room supervisory experience in private club.

Nice To Haves

• A four-year college degree in Hospitality is preferred.

Responsibilities

• Assure a high standard of appearance, hospitality and service in personnel and cleanliness of dining room.
• Ensures timeliness of food service.
• Supervise and train dining room staff.
• Manage within budgetary restraints.
• Develop and implement programs to increase revenues through repeat business and higher check averages
• Responsible for management of dining room service in the main clubhouse.
• Maintains a high level of member contact throughout service hours.
• Designs floor plans according to reservations.
• Plans dining room set-up based on anticipated guest counts and client needs.
• Inspects dining room employees to ensure that they are in proper and clean uniforms at all times.
• Hires, trains, supervises, schedules and evaluates dining room staff.
• Confirms time, attendance and hours worked and approves weekly departmental payroll prior to submitting it to the Payroll Office.
• Receives and resolves complaints concerning dining room service.
• Serves as liaison between the dining room and kitchen staff.
• Assures that all side-work is accomplished and that all cleaning of equipment and storage areas are completed according to schedule.
• Directs pre-meal meetings with dining room personnel; relays pertinent information such as house count and menu changes, special member requests, etc.
• Assures the correct appearance, cleanliness and safety of dining room areas, equipment and fixtures; checks the maintenance of all equipment in the dining room and reports deficiencies and maintenance concerns.
• Makes suggestions about improvements in dining room service procedures and layout.
• Trains staff on all aspects of the POS system.
• Assures that the dining room and other club areas are secure at the end of the business day.
• Maintains an inventory of dining room items including silverware, coffee pots, water pitchers, glassware, flatware and china, salt and pepper holders, sugar bowls and linen and ensures that they are properly stored and accounted for.
• Develops and implements an ongoing marketing program to increase dining room business.
• Monitors dining room labor and supplies budget; makes adjustments to achieve financial goals.
• Utilizes computer to accurately charge members, create forecast and revenue reports and write correspondence.
• Develops and continually updates and refines policy and procedure manuals for service staff to increase quality and to control costs.
• Assists in service and tableside cookery, as needed.
• Attends scheduled staff meetings.
• May serve as club’s opening and closing manager or manager on duty.
• Assists in developing wine lists and beverage promotions.
• Performs other appropriate assignments and projects as required by the Food and Beverage Service Director.

Benefits

• The Club offers an excellent benefits package, which include health, dental, and vision insurance, supplemental insurance options, 401(k), PTO, meals, continuing education, and industry association membership.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED