F and B Assistant Manager

Caesars Entertainment • Chandler, OK

3d

About The Position

Description Essential Job Functions: Supervises the daily operation of Dash, Casino Bar, Beverage Floor, and Arrow Restaurant effectively and efficiently. Responsible for successfully operating Dash, Casino Bar, Beverage Floor, and Arrow Restaurant as measured through Guest and Teammate service scores. Ensures highest degree of customer satisfaction in all areas. Analyzes and evaluates operations to best achieve cost effective running of the outlet. Must be able to able to work successfully with a variety of diverse team members throughout the property. Conducts pre-shift meetings, makes daily schedule adjustments and controls shifting levels to meet budgeted labor costs, supervises employees’ job performance (including coaching and feedback). Hire staff and ensure proper training, supervision, and development of subordinates. Monitors and controls physical and sanitary condition of assigned areas. Assists in the completion of corrective action under the guidance of the Manager of Food & Beverage to achieve revenues, operating expenses and GSRS rating. Insures proper usage and requisition of operating supplies within established guidelines. Maintains daily employee attendance and work records. Inspect food service facilities to ensure compliance with state and local health laws and internal regulations. Ensures legal compliance with other federal, state, and gaming laws Inspects and tastes prepared foods to maintain quality standards and sanitation regulations. Works closely with employees and guests to correct concerns and issues regarding quality and services of food outlet. Performs other duties as assigned. Conducts Performance Reviews, including recommends wage increases and promotions Handling employees' complaints or grievances Works a flexible schedule including weekends, evenings and holidays. Works a reasonable amount of overtime when required. Responsibilities Physical, Mental & Environmental Demands: Must be physically mobile with reasonable accommodation. Must be able to sit, stand or walk for long periods of time. Must be able to respond calmly and make rational decisions when handling guest and/or employee conflicts. Must be able to maneuver throughout the outlet. Must be able to lift and carry up to 45 pounds. Must be able to push, pull, bend, reach, stoop, kneel, twist and grip items when working in the outlet. Must be able to respond to visual and aural cues. Must have manual dexterity and coordination to operate office equipment, including PC computers, fax machines and photocopiers. Must be able to tolerate areas containing dust, loud noises and bright lights. Must be able to read, write, speak, and understand English Qualifications Qualifications: Minimum 4 years’ related experience and/or equivalent combination of education and experience with at least two years of supervisory experience required. Excellent interpersonal guest service, communication, team building and problem-solving skills are required. Ability to read and understand documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to speak effectively before groups of customers or employees of organization. Skill in solving practical problems and dealing with a variety of concrete variables in situations where only limited standardization exists. Skill in understanding a variety of instructions furnished in written, oral, diagram or schedule form.

Requirements

• Minimum 4 years’ related experience and/or equivalent combination of education and experience with at least two years of supervisory experience required.
• Excellent interpersonal guest service, communication, team building and problem-solving skills are required.
• Ability to read and understand documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to speak effectively before groups of customers or employees of organization.
• Skill in solving practical problems and dealing with a variety of concrete variables in situations where only limited standardization exists.
• Skill in understanding a variety of instructions furnished in written, oral, diagram or schedule form.
• Must be physically mobile with reasonable accommodation.
• Must be able to sit, stand or walk for long periods of time.
• Must be able to respond calmly and make rational decisions when handling guest and/or employee conflicts.
• Must be able to maneuver throughout the outlet.
• Must be able to lift and carry up to 45 pounds.
• Must be able to push, pull, bend, reach, stoop, kneel, twist and grip items when working in the outlet.
• Must be able to respond to visual and aural cues.
• Must have manual dexterity and coordination to operate office equipment, including PC computers, fax machines and photocopiers.
• Must be able to tolerate areas containing dust, loud noises and bright lights.
• Must be able to read, write, speak, and understand English

Responsibilities

• Supervises the daily operation of Dash, Casino Bar, Beverage Floor, and Arrow Restaurant effectively and efficiently.
• Responsible for successfully operating Dash, Casino Bar, Beverage Floor, and Arrow Restaurant as measured through Guest and Teammate service scores.
• Ensures highest degree of customer satisfaction in all areas.
• Analyzes and evaluates operations to best achieve cost effective running of the outlet.
• Must be able to able to work successfully with a variety of diverse team members throughout the property.
• Conducts pre-shift meetings, makes daily schedule adjustments and controls shifting levels to meet budgeted labor costs, supervises employees’ job performance (including coaching and feedback).
• Hire staff and ensure proper training, supervision, and development of subordinates.
• Monitors and controls physical and sanitary condition of assigned areas.
• Assists in the completion of corrective action under the guidance of the Manager of Food & Beverage to achieve revenues, operating expenses and GSRS rating.
• Insures proper usage and requisition of operating supplies within established guidelines.
• Maintains daily employee attendance and work records.
• Inspect food service facilities to ensure compliance with state and local health laws and internal regulations.
• Ensures legal compliance with other federal, state, and gaming laws
• Inspects and tastes prepared foods to maintain quality standards and sanitation regulations.
• Works closely with employees and guests to correct concerns and issues regarding quality and services of food outlet.
• Performs other duties as assigned.
• Conducts Performance Reviews, including recommends wage increases and promotions
• Handling employees' complaints or grievances
• Works a flexible schedule including weekends, evenings and holidays.
• Works a reasonable amount of overtime when required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed