Extra Help - Program Assistant - Technology Solutions

University of Illinois at Chicago•Chicago, IL

27d•$30 - $35•Hybrid

About The Position

UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has over 300,000 alumni, and is one of the largest employers in the city of Chicago. The Extra Help Program Assistant (Digital Accessibility Associate) supports efforts to make UIC's digital content, websites, and applications accessible to everyone. The ideal candidate has basic knowledge of digital accessibility, strong communication and writing skills, attention to detail, and familiarity with web editing tools and higher education environments.

Requirements

Bachelor's degree.
Based on position requirements, additional education, training, and/or work experience in the area of specialization inherent to the position, may be required.

Nice To Haves

Bachelor's degree in information technology, communications, or a related field.
One or more years of professional experience in IT or a related field.
Demonstrated experience in digital accessibility, web content creation, or related areas.
Basic knowledge of digital accessibility principles, standards, and best practices.
Familiarity with web editing tools, content management systems, and related technologies.
Strong analytical skills and a systematic approach to troubleshooting and problemâsolving.
Basic analytical and problemâsolving skills.
Experience promoting and marketing events through various communication platforms and formats.
Experience working in a higher education environment.
Excellent verbal and written communication skills.
Strong attention to detail and customer service orientation.

Responsibilities

Assisting in Accessibility Consultation Services
Support accessibility consultations by gathering information, documenting recommendations, and following up with campus partners.
Help respond to inquiries and provide basic guidance on accessibility practices and requirements.
Accessibility Audits of Digital Assets
Assist in evaluating websites, documents, and other digital materials for accessibility compliance using established tools and checklists.
Record findings, track remediation efforts, and contribute to accessibility reports and documentation.
Maintaining Digital Accessibility Resource Portal
Maintain and update content on the digital accessibility resource portal website.
Ensure resources reflect current standards, tools, and best practices.
Supporting Training and Coordination
Provide logistical and administrative support for accessibility-related training sessions, workshops, and events.
Assist with preparing materials, coordinating schedules, and managing communications with presenters and participants.
Promoting and Marketing Accessibility Events
Help develop and distribute promotional materials to increase awareness of accessibility initiatives and events.
Assist in managing communications across campus channels.
Other Duties as Assigned
Participate in team meetings and contribute to process improvement efforts.
Perform other related duties to support the mission and goals of UIC's digital accessibility services and initiatives.