Extended Warranty Administrator
About The Position
CAPITAL is looking for a detail-driven, highly organized Extended Warranty Administrator to support our busy service team! If you love keeping things running smoothly behind the scenes, thrive on accuracy, and enjoy partnering with both internal teams and insurance companies, this role is for you. What You’ll Be Doing: Reviewing and processing warranty claims in alignment with insurance company guidelines Ensuring all documentation is accurate, complete, and submitted on time Communicating with insurance companies to resolve claim questions or discrepancies Collaborating with service advisors to gather repair details and warranty coverage info Preparing for and participating in insurance company warranty audits Addressing audit findings and implementing corrective solutions Supporting the service team with additional administrative tasks as needed What We’re Looking for: Previous experience in automotive warranty administration (preferred) Familiarity with various insurance company warranty processes (a plus!) Strong attention to detail and accuracy Ability to manage multiple claims and deadlines with ease Comfort using computerized systems for claim processing and data management Solid problem-solving skills, especially when navigating claim issues Ability to pass all pre-employment background screenings What We Offer: Competitive pay plans with commissions & bonuses Paid training and ongoing mentorship — we invest in your success Full benefits package including health, dental, and vision 401(k) with company match Career growth opportunities within our automotive group Why Capital? At Capital Automotive Group, you’re not just joining a dealership — you’re joining a powerhouse. With 20 automotive and powersports franchises and a team of over 1,500 strong, we’re a growing, innovative, people-first organization that still feels like family. We’re proud supporters of our military community, passionate about developing talent, and committed to giving our teammates the tools, technology, and culture they need to thrive. If you’re driven to advance your career, we’re here to support your growth every step of the way. Ready to accelerate your career? Join the Capital family and be part of a team that’s driving the future of automotive. We are proud to be an equal opportunity employer and committed to fostering an inclusive, respectful workplace for all.
Requirements
- Strong attention to detail and accuracy
- Ability to manage multiple claims and deadlines with ease
- Comfort using computerized systems for claim processing and data management
- Solid problem-solving skills, especially when navigating claim issues
- Ability to pass all pre-employment background screenings
Nice To Haves
- Previous experience in automotive warranty administration (preferred)
- Familiarity with various insurance company warranty processes (a plus!)
Responsibilities
- Reviewing and processing warranty claims in alignment with insurance company guidelines
- Ensuring all documentation is accurate, complete, and submitted on time
- Communicating with insurance companies to resolve claim questions or discrepancies
- Collaborating with service advisors to gather repair details and warranty coverage info
- Preparing for and participating in insurance company warranty audits
- Addressing audit findings and implementing corrective solutions
- Supporting the service team with additional administrative tasks as needed
Benefits
- Competitive pay plans with commissions & bonuses
- Paid training and ongoing mentorship — we invest in your success
- Full benefits package including health, dental, and vision
- 401(k) with company match
- Career growth opportunities within our automotive group
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
