Extended Coverage Driver Manager

Covenant Logistics•Chattanooga, TN

1d•$45,008 - $69,575

About The Position

Extended Coverage Driver Managers are the lifeline of our professional drivers. They are responsible for assisting in a variety of driver needs but also directly managing and directing the work of professional drivers. Driver Managers are required to take actions or make recommendations that are given significant weight with respect to discipline, terminations, and other changes of a driver’s employment status, often requiring the exercise of discretion and independent judgment with respect to significant business matters.

Requirements

Strong communication skills including the ability to deescalate.
Knowledge/continued cross training required for various roles within fleets and fleet assist departments.
Excellent time management skills
Efficient in Microsoft Office Suite
Ability to multitask
High School Diploma is required.

Nice To Haves

Higher education a plus.
Logistics and Transportation experience preferred.

Responsibilities

Manage driver interactions along with providing coaching and documenting for any issues
Communicating availability and ETA’s to planning and customer service
Accurately updated workflow details to TMW and Service trace
Confirm driver routing for expirations, maintenance, trade trucks, and manage ETO
Manage turnover with a balanced approach to solving a driver’s problem and doing what’s right for both the driver and company
Maintain mileage goals for drivers and trucks
Be available for efficient communication with drivers, and in-house personnel
Maintain 15 minutes or less response time with our professional drivers and 30 minutes or less for in-house email communication.
Track breakdowns tractors assigned to their fleet
Create a culture of safety by keeping a safety-first attitude
Ensure a high level of utilization for tractors and drivers.
Maintain accurate, swift information in all programs
Ability to manage multiple fleets.
Monitoring the management of equipment, which includes communicating and following through on maintenance needs of assigned trucks and escalating extended down times to manager
Managing the ability to locate/secure hotels, busses, and/or Lyfts for drivers when needed.
Assisting Safety and professional drivers with Logs and HOS management.

Benefits

Competitive Compensation
Pay Range: $45,007.59-$69,574.81
Pay Grade: 7
401(k) Match: Build your future with our generous company match.
Serious Health Condition Pay: Financial protection when it matters most.
Robust Health & Wellness Benefits
Medical, Dental & Vision Insurance
Telemedicine Access
Company-Paid Short & Long-Term Disability Coverage
Health Savings Account (HSA)
Company-Paid Life Insurance
Time to Recharge
Generous Paid Time Off (PTO)
Paid Company Holidays
Time off to Volunteer
Culture-Driven Perks
Casual Dress Code: Dress for your day.
Tuition Reimbursement: Advance your education with financial support.
Employee Discount Program: Exclusive savings on everyday essentials and more.
Dependent Care Flexible Spending Account (DFSA)
Adoption Assistance: Meaningful support for growing families.
Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
Pet Insurance: To protect your furry family members