Express Transport Dispatch Supervisor

Empire Southwest•Mesa, AZ

4d•$46,682 - $62,787•Onsite

About The Position

Locate, dispatch, and monitor freight. Determine shipment priority and schedule transportation to meet commitments with primary responsibility for loads. Complete monthly settlement statements for contract drivers. Complete payroll input for all department employees. Conduct on-going audits of driver logs.

Requirements

Must have pleasant, effective interpersonal and written communication skills.
Must be able to determine the appropriate transportation equipment to use when arranging customer equipment moves.
Must be able to read, interpret, understand, and use technical and contractual trucking related documents including rate schedules and regulations for transporting parts and machines.
Ability to maintain consistent attendance.
Proof of high school diploma or General education Degree (GED)/
Must have thorough understanding and working knowledge of basic mathematics for figuring quotes.
Experience dispatching heavy haul transport drivers.
Eyesight correctable to read bill of ladings, shipping manifests, freight bills, reports, and related documents.
Manual dexterity sufficient to operate computer terminal, write reports and shipping documents, drive vehicles, and travel to other locations.
Mental alertness sufficient to comprehend company policy and departmental goals, answer customer questions, question prospects to determine specific hauling requirements, etc.
Pleasant personality for telephone handling and communicating with people.
Must be able to communicate (speak, read, comprehend, write) in English.

Responsibilities

Assigns drivers to individual trips based on requests received from captive and non-captive customers.
Coordinates Services to maintain high standards of excellence, quality services, operating integrity, and positive customer image.
Coordinates Transport Freight Service runs and dispatch Freight drivers when needed.
Continues to keep current with the Transportation industry. Seeks additional knowledge of value to enhance operating proficiency.
Ensures shipments are not delayed in starting or enroute.
Ensures all transporting services are quoted and invoiced at the appropriate published rates. Ensures Transport realizes a profit for each load.
Knows and recognizes state licensing and registration laws and insurance requirements.
Monitors all drivers on duty and driving time to assure compliance with Federal and State time limits for commercial operators.
Establishes and operates a plan of communication with drivers while enroute. Relay new orders, minimize or eliminate delays, and provide timely location of shipments.
Assigns all required shipping papers, documents, instructions, permits, and C.O.D. invoices to drivers.
Checks shipping papers, overages, shortages, damage notations, invoicing information, logs and trip reports. Complete charges on customer invoices for transportation, permits, escorts, taxes and miscellaneous.
Completes monthly settlement statements for all Empire Xpress drivers no later than the 2nd working day of each month.
Reviews and inputs Transport payroll daily
Conducts on-going audits of Empire Transport driver’s logs. Three drivers per month will receive a complete audit per month.
Completes monthly IFTA Fuel tax reporting. Fuel mileage reports are completed monthly in accordance with D.O.T. guidelines.
Create an environment of ownership and personal accountability where each person is responsible and accountable for their performance.
Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards.
Informs Manager about the status of shipments, problems, delays, and unfilled customer requests.
Assists with the Transport Safety Program, monthly safety board meetings, Saturday safety and training meetings.
Solicits new business by telephone during slack periods for prime loads and back hauls.
Upon completion of loads ensure charges are invoiced.
Performs other assignments as requested by the Manager.
Adheres to all applicable safety policies. Complies with all company policies, procedures, and standards.
Works within and promotes corporate values.