Express Maintenance Service Advisor
About The Position
As a Express Maintenance Service Advisor, you will be a very important part of the customer experience in the express service lane. You are the first point of contact with our customers and will be well-versed in all vehicle maintenance, selling, and customer service. From greeting vehicle owners in the express lane to explaining the maintenance repair process, our Express Maintenance Service Advisors are true professionals who enjoy helping others in a friendly fast-paced environment. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. Benefits Work in an air-conditioned service department! Paid Time Off (PTO) Paid Holidays Paid Training Market leading compensation plan Medical and Dental Insurance AFLAC Supplemental Insurance Available Employee Assistance Program 401K w/ matching Employee discounts on parts and service - from 2 dealers. Employee discounts for you and your immediate family to buy cars!! Referral program incentives-amazing incentives paid monthly to you for years for EACH referral!
Requirements
- Organized and MUST have a friendly personality.
- Demonstrated ability to work well with others.
- Possess a high level of self-starting initiative.
- Time management skills, including dependability and reliability.
- Good verbal and written communication skills.
- Professional, well-groomed personal appearance.
- High degree of personal and professional accountability.
- Possess an acceptable driving record and current valid driver's license. (Interested candidates must meet insurance requirements)
- Submit to a preemployment background check.
Responsibilities
- Work as part of a fast-paced team to ensure that all customers receive prompt, courteous, and effective service.
- Greet customers immediately upon coming into the service department.
- Perform customer requested maintenance.
- Present any additional services recommended by the manufacturer.
- Help identify the benefits and value of proper maintenance.
- Use your great communication skills to explain repairs.
- Present estimates for customer approval.
- Efficiently distribute tasks and work to ensure efficient use of time.
- Other tasks as requested from a supervisor or manager.
Benefits
- Work in an air-conditioned service department!
- Paid Time Off (PTO)
- Paid Holidays
- Paid Training
- Market leading compensation plan
- Medical and Dental Insurance
- AFLAC Supplemental Insurance Available
- Employee Assistance Program
- 401K w/ matching
- Employee discounts on parts and service - from 2 dealers.
- Employee discounts for you and your immediate family to buy cars!!
- Referral program incentives-amazing incentives paid monthly to you for years for EACH referral!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
