Export Operations Representative
About The Position
-Ensure that shipments and files are efficiently moving through the export process at a face pace -Data input/ logging files. -Coordinating the movement of shipments between origin and destination -Understanding of the transaction and responsibilities , who is the client, who are we billing, who is arranging trucking, who is the carrier , who is arranging delivery at destination, INCOTERMS -Responsible for checking for completed set up documents for the shipper including POA/EAL/SLI contacts etc -Booking, arranging for or confirming cargo space with carriers -Send booking confirmations/work orders and confirm availability -Provide timely responses to clients in regards to delays, additional charges, etc -Arrange trucking, fumigation, etc as needed -Confirm loading appointments, shipments picked up and ingated -Request commercial documents -Monitor group emails daily -Understanding difference between loading ports, discharging ports, destination ports etc -Rate filing once shipments have been confirmed with trucking and or shipper for loading times..in accordance with FMC -Willingness to assist other departments to meet customer requirements
Requirements
- Customer service
- Logistics
- Dispatch customer service
- Dispatch
- Microsoft
- Vendor management
- Billing customer service
- Clerical
- Industry Experience
- Trucking/Dispatching Experience
- Handle multiple accounts
- Excel
- Experience with BOLs
- Comfortable with Outlook Email
Nice To Haves
- CargoWise would be a plus
Responsibilities
- Ensure that shipments and files are efficiently moving through the export process at a face pace
- Data input/ logging files.
- Coordinating the movement of shipments between origin and destination
- Understanding of the transaction and responsibilities , who is the client, who are we billing, who is arranging trucking, who is the carrier , who is arranging delivery at destination, INCOTERMS
- Responsible for checking for completed set up documents for the shipper including POA/EAL/SLI contacts etc
- Booking, arranging for or confirming cargo space with carriers
- Send booking confirmations/work orders and confirm availability
- Provide timely responses to clients in regards to delays, additional charges, etc
- Arrange trucking, fumigation, etc as needed
- Confirm loading appointments, shipments picked up and ingated
- Request commercial documents
- Monitor group emails daily
- Understanding difference between loading ports, discharging ports, destination ports etc
- Rate filing once shipments have been confirmed with trucking and or shipper for loading times..in accordance with FMC
- Willingness to assist other departments to meet customer requirements
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
