Export Documentation Specialist

Northwest Hardwoods • Frisco, TX

30d • Onsite

About The Position

NWH is looking for Export Documentation Compliance Specialists to provide excellent, dependable service to our customers and help grow our business. If you are a reliable team player who demonstrates exceptional accuracy to detail and a can-do attitude, we want you on our team!

Requirements

• This is an experienced role with 3-5 years of relevant background required.
• High School diploma required.

Nice To Haves

• Associates degree preferred.
• Ability to use MS Office suite and trainable on Supply Planning, Transportation and Customer Relationship Management software, Sales software.

Responsibilities

• Act as senior level specialist for export team members, providing customer, supplier, and international documentation support to our fast-paced export organization.
• Specializes in moderately complex technical and business matters.
• Partner with internal and external stakeholders to prepare Export commercial documents including but not limited to, Booking documents, shipping, instructions, phyto certificates, bill of ladings & proforma invoices.
• Monitors and efficiently completes paperwork and monetary transactions associated with international distribution.
• Teach and mentor junior level export specialists to comply with varying export regulations by region and by country.
• Work closely with the logistics team to secure vessel bookings and ensure on time delivery of customer orders.
• Effectively coordinate with logistics teams, third party vendors and internally based suppliers to track inbound and outbound materials.
• Review in process shipments to ascertain that proper documentation is received and complete per regulatory shipping application. Resolve problem areas
• Develop a close working relationship with managerial team, Export team members, supervisors, managers, existing customers. Build rapport with customer base.
• Maintain records of customer interactions and transactions, including details on actions taken.
• Efficient and effective communication with other sales associates, customers, vendors, and various key stakeholders throughout the company.
• Support and share insight with Team Leader and Manager on international activities and performance against goals.
• Adheres to corporate policies and procedures, international documentation compliance.
• Other duties as assigned.

Benefits

• Medical Plans/Dental Coverage/Vision Coverage
• Prescription Plans
• Life Insurance
• Short-Term Disability Benefit
• Voluntary Long-Term Disability Benefit
• 401k Retirement Saving with Company Match
• Health Saving Account (HSA)
• Employee Assistance Program
• Employee Engagement Center Support
• Paid Time Off and Paid Holidays
• Employee Engagement Events and Activities
• Employee Referral Bonus (No cap)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees