Experienced Remote VP BPO Sales

MCI Careers

34d•Remote

About The Position

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a dynamic and Experienced Remote Vice President of BPO Sales to lead our global sales strategy and drive revenue growth. This executive role is ideal for a results-driven leader with a proven track record in BPO sales, client acquisition, and strategic partnerships. Join a fast-growing organization that values innovation, collaboration, and excellence in customer experience. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Requirements

Bachelor's degree in business, Marketing, or related field (MBA preferred).
3+ years of experience in BPO sales, with at least 5 years in a leadership role.
Proven success in managing remote sales teams and achieving aggressive targets.
Strong understanding of BPO services, customer service, and outsourcing models.
Excellent communication, negotiation, and presentation skills.
Experience with CRM tools and sales analytics platforms.

Responsibilities

Develop and execute comprehensive sales strategies to achieve revenue targets.
Build and manage a high-performing remote sales team across multiple regions.
Identify and secure new business opportunities in the BPO and call center space.
Foster long-term relationships with enterprise clients and key stakeholders.
Collaborate with marketing and operations to align sales initiatives with company goals.
Analyze market trends and competitor activity to inform strategic decisions.
Represent the company at industry events, conferences, and client meetings.

Benefits

Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.