Food Expo (Expeditor) - Catch 31 - Experience Required

SHAMIN HOTELS MASTER • Virginia Beach, VA

1d • $9 • Onsite

About The Position

The Expeditor is responsible for managing the flow of food from the kitchen to the dining room in a high-volume, fast-paced restaurant environment. This role ensures orders are accurate, properly timed, and meet quality and presentation standards while serving as the key communication link between Front of House and Back of House teams. The ideal candidate is detail-oriented, calm under pressure, and thrives in a fast-moving service environment.

Requirements

• Prior experience in a high-volume, fast-paced restaurant (food runner or expeditor preferred)
• Strong understanding of order flow, timing, and prioritization
• Excellent verbal communication skills
• Strong attention to detail and sense of urgency
• Ability to remain calm and organized under pressure
• Customer service–focused mindset
• Professional appearance and demeanor
• Flexibility to work evenings, weekends, and holidays
• aise between back and front of house to ensure guest satisfaction

Responsibilities

• Coordinate and prioritize outgoing food orders to ensure timely service
• Verify food accuracy, modifiers, temperature, portioning, and presentation
• Serve as the primary communication bridge between kitchen staff and servers
• Monitor ticket times and proactively address delays or issues
• Ensure special requests and dietary modifications are executed correctly
• Maintain a clean, organized, and efficient expeditor/pass area
• Support food runners and assist with takeout or packaged orders as needed
• Communicate clearly with front-of-house staff to support table pacing and guest experience
• Provide friendly, attentive, and professional service
• Respond promptly to guest needs and questions related to food service
• Handle guest concerns calmly and courteously in collaboration with leadership
• Follow all food safety and sanitation standards
• Prevent cross-contamination and handle food safely
• Maintain cleanliness and organization in all work areas

Benefits

• Competitive pay
• Go Hilton travel discounts for team members & eligible family
• Shamin Perks (discounts on gyms, movie tickets, amusement parks, rental cars, and more)
• $200 referral bonus after your referral completes 30 days
• Work in a fun, fast-paced, oceanfront restaurant setting

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED