Exit Booth Agent Jacksonville Airport

Enterprise Holdings•Jacksonville, FL

1d•Onsite

About The Position

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America. The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent at the Jacksonville Airport - JAX. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

Requirements

Must be at least 18 years of age
High School Diploma or G.E.D. required
Minimum of 2 years experience in customer service or sales in retail, guest services, or administrative support
Must have 12 consecutive months of work/organizational experience
A minimum of basic level experience and understanding of a PC and Microsoft Office Products required
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must have a valid drivers' license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years, and no drug or alcohol related convictions on driving record in the past 5 years (ie., DUI/DWI)
Must be able to read, write, speak, and understand English
Must be willing to work at the Jacksonville Airport
Apart from religious observations, must be available to work the schedule(s) listed in the job description

Responsibilities

Prepare all rental documents accurately and completely
Verify car information and VIN number for security and car control
Provide additional service to Emerald Aisle members by offering our refueling option
Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers
Provide all customers with undivided attention while assisting them at the exit booth
Make eye contact and greet all customers; thank customer at the conclusion of all transactions
Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer