Exit Booth Agent- ATL- Atlanta Airport

Enterprise Holdings

1d•Onsite

About The Position

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and is currently hiring. The company's shared vision is to be the world's best and most trusted mobility company. The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent. This role involves providing superior, friendly, and efficient service throughout the rental car process, specifically for club members and the Emerald Aisle rental process. The agent is responsible for greeting members, fulfilling their needs, assisting with appropriate vehicle selection according to Emerald Aisle program guidelines, and ensuring all transactions are quick and efficient. The position offers a $17.00/hour guarantee, with potential for higher earnings based on monthly performance.

Requirements

Must be at least 18 years of age
High School Diploma or G.E.D. required
Must have a minimum of 1 year of commission or incentive based sales experience or retail customer service experience
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must have a valid driver's license with no more than 2 moving violations and/or accidents in the last 3 years
Must not have any alcohol related convictions on your driving record in the last 5 years
Must be willing to accept a starting base salary of $12/hour + commission (the Exit Booth Agent offers a $17/hour guarantee with potential to make more based on monthly performance)

Responsibilities

Prepare all rental documents accurately and completely
Verify car information and VIN number for security and car control
Provide additional service to Emerald Aisle members by offering our refueling option
Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
Ensure that Exit Booth is stocked with appropriate supplies to meet the needs of our customers
Provide all customers with undivided attention while assisting them at the exit booth
Make eye contact and greet all customers
Thank customer at the conclusion of all transactions
Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer
Seek to improve job performance through self-assessment, skill development, training and goal setting
Maintain a regular and reliable level of attendance and punctuality
Perform miscellaneous job-related duties as assigned