Exhibit Planning Specialist I (Remote)

Arthrex

9d•Remote

About The Position

Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively seeking an Exhibit Planning Specialist I who will be responsible for negotiating, planning, scheduling, and managing events, exhibits, and workshops that are national and international in scope. Collaborates with multiple departments in the planning and execution of consistent exhibit functions. Responsible for coordinating, executing, and managing exhibits/tradeshows for varying business units within the company and serves as the main point of contact with vendors, including outside exhibit partners and management companies. If you are interested in working, learning, and professionally advancing in a fast-growing global organization with great resources and opportunities, then apply to join our talented team and support us in Helping Surgeons Treat Their Patients Better™. Hours must be flexible as often Saturday and/or evening coverage, including approximately 45%-50% travel as required.

Requirements

High school diploma or equivalent required.
3 years’ experience working in a professional environment required.
Prior exhibit/event experience required.
General knowledge of industry practices, customer service, and standards. Complete knowledge of Exhibit and Workshop processes and best practices. Expected to contribute and work with management on the development of new Exhibit policies and procedures. Mentors, guides, and trains new hires. Able to perform routine transaction processing and standard, repeatable monthly tasks
General Knowledge of the orthopedic/medical device industry, marketing, and medical education
Knowledge necessary to participate in strategic planning of medical education and/or convention events
Strong customer service and organizational skills; detail oriented
Strong written and verbal communication skills
Ability to work in a fast-paced, ever-changing environment.
Coachable, Team player, self-motivated, ability to work independently, and meet deadlines
Work extended hours, weekends, early mornings, or late nights
Intermediate level of Microsoft Office, Excel, Word, PowerPoint, and Outlook email experience.
Strong Project Management skills with the ability to manage multiple priorities.
Ability to train Coordinators on all Exhibits & Events Team processes

Nice To Haves

Bachelor’s degree in Hospitality, Finance, Business Management, or related field preferred.
Proficient in Cvent, SalesForce, and Meetings Management systems preferred
Bi-lingual language skills a plus (Spanish, German, Portuguese).

Responsibilities

Participates in the development of exhibit goals and objectives, and corporate brand management. Leads exhibit strategy review meetings with internal product teams and key stakeholders with direct input from marketing and sales.
Manage and maintain appropriate checklists and details to ensure that all assets are delivered to organizers/vendors on time. Optimize costs and reduce rush charges as required.
Responsible for managing all material and promotional organization for events (including printed, digital, and social communication) in partnership with Marketing PMO and others as needed.
Works in tandem with the Exhibit Operations team members and exhibit house vendor to develop floor plans, provide recommendations on booth product allocation and placement, and assist with the development of product lists and shipping details.
Manages all assets and details relating to virtual booths, association-sponsored websites, and works with the Marketing PMO team to create MRM requests and workflow approvals.
Responsible for managing all expenses and budgeting related to exhibit and event functions, forecasting, vendor and organization cost and sponsorship negotiations, measuring and providing recommendations to customers regarding the total attendee costs for planning.
Manages booth staff and deliverables onsite, including all details relating to booth and asset labor and set-up, vendor supervision, and staff suggested booth changes and requests.
Oversee the maintenance of workshop logistics, including site-selection, food & beverage, audio-visual, faculty rooming lists, ground transportation, off-site activities, and special needs.
Train and promote onsite lead taking and champion lead generation best practices. Provide suggestions for needed updates and improvements.
Review booth requirements across departments and makes suggestions for new booth design concepts with internal customer input.
Evaluate technology needs and make suggestions for RFP for booth renewals and refurbishing.
Work with the exhibit data team to provide post-event measurements, analytics, reports, and evaluations to the Exhibit Manager.
Mentors, teaches, and is responsible for the development of Exhibit & Event Coordinators. Has one-on-one touch bases to guide and ensure Coordinator/s are abiding by policies and procedures and providing excellent meeting support to customers.
Maintains positive relationships with internal and external partners and works to provide solutions and implement win-win strategies to meet business objectives. Partners include: Global teams, Product Management, Marketing, Medical Education, Corporate Communication, Travel, External Vendors, and Association meeting organizers and faculty.
Works with management to analyze and forecast yearly activities, volume, growth, gaps, and development or enhancement of efficiencies.