Executive Steward

AccorHotel • Chicago, IL

19h • $85,000 - $95,000

About The Position

Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is located conveniently near major cultural attractions, the city's business and financial district and world-renowned shopping along the Magnificent Mile. With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including phenomenal dining experiences, seasonal pop-ups and luxury event space. Ensure the smooth operation of the Stewarding Department, maintaining established standards for a clean and organized heart of house area Work with Culinary and Food & Beverage Department Heads to build a culture that is driven by pride, care, ownership, and passion for impeccable presentation and maintenance of equipment Work closely with Banquets to ensure that all function equipment needs are on hand and in good working condition Lead a preventative maintenance program by identifying and reducing high breakage/loss items through colleague awareness and ownership Maximize on cost control opportunities through optimal scheduling and maintenance of equipment Motivate, lead, coach, and monitor the performance of stewarding team members Ensure the delivery of excellent service by maintaining high staff morale and team spirit Actively promote a safe and hazard-free work environment which included ensuring proper food handling procedures, cleaning and storage of food containers, use of cleaning chemicals and PPE, and the timely maintenance of dishwashing equipment in all kitchens

Requirements

• Service focused personality is essential and previous Stewarding leadership experience required
• Proven ability to build and maintain good relationships with all stakeholders
• Communicate thoughts, actions, and opportunities clearly with strong networking skills
• Highly motivated and guest-driven with the ability to solve problems and to make timely guest service decisions
• Computer literate in Microsoft and Windows applications
• Proactive with a demonstrated eye for detail and the ability to manage multiple functions/projects while meeting deadlines
• Strong working knowledge of Hazardous Communication, Sanitation, and Food Safety regulations and guidelines

Responsibilities

• Ensure the smooth operation of the Stewarding Department, maintaining established standards for a clean and organized heart of house area
• Work with Culinary and Food & Beverage Department Heads to build a culture that is driven by pride, care, ownership, and passion for impeccable presentation and maintenance of equipment
• Work closely with Banquets to ensure that all function equipment needs are on hand and in good working condition
• Lead a preventative maintenance program by identifying and reducing high breakage/loss items through colleague awareness and ownership
• Maximize on cost control opportunities through optimal scheduling and maintenance of equipment
• Motivate, lead, coach, and monitor the performance of stewarding team members
• Ensure the delivery of excellent service by maintaining high staff morale and team spirit
• Actively promote a safe and hazard-free work environment which included ensuring proper food handling procedures, cleaning and storage of food containers, use of cleaning chemicals and PPE, and the timely maintenance of dishwashing equipment in all kitchens

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed