Executive Receptionist, based on site at our Boston Office

Ameriprise Financial•Boston, MA

61d•$57,000 - $67,000•Onsite

About The Position

As our current Executive Receptionist transitions into a new role within the firm, we are seeking a replacement. This role provides executive receptionist support for our Boston office location. You will attend to visitors and manage inquiries on the phone and in-person along with assisting and backing up the Office Concierge as the primary liaison to the Boston office for firm-wide issues and initiatives. In this role you will supply information regarding the organization to the general public, clients and customers.

Requirements

1-3 years of relevant experience.
Knowledge of administrative and clerical procedures.
Strong interpersonal and communication skills.
Customer service orientation and ability to operate effectively in stressful situations.
Strong organizational and planning skills and ability to manage multiple priorities in a fast-paced environment.
Exceptional attention to detail.
Takes initiative when warranted.
Positive and energetic attitude.
Working knowledge of Microsoft Suite of software - Outlook, Word, PowerPoint, Excel.

Nice To Haves

SharePoint experience is helpful but not required.

Responsibilities

Reception: Greet visitors and provide directions for various businesses/floors. Take coats, offer refreshments, notify appropriate contacts.
Security/vendor/mail deliveries: Assist with tasks necessary regarding the Ameriprise Security team, building security and occasional outside visitor personal security teams. Compile, track and distribute a weekly in/out attendance list and travel schedules. Maintain visitor and temporary access card process for building. Handle parking administration for executives and visitors. Assist and back up the Office Concierge with vendor deliveries such as mail, catering, florists, movers, deliveries, etc.
Phone: Answer main switchboard number for local corporate site.
Other executive support: Provide executive support to visiting senior executives. Perform basic clerical duties and provide back-up support for local senior leaders. Perform other general administrative duties as assigned/needed.
Manage expense reports using Concur for the CEO, Global Asset Management.