Executive Operations & Internal Communications Lead

Prosci

6h • $152,000 - $190,000 • Remote

About The Position

In this Senior Principal role, you will serve as a strategic force multiplier for Prosci’s Executive Team (ExT), amplifying executive effectiveness and accelerating enterprise strategy execution. Reporting directly to the COO, you will operate at the center of our enterprise operating cadence—partnering with the CEO, Executive Team, CPMO, Talent, Marketing, and global leaders to translate strategy into aligned action, disciplined execution, and clear enterprise communication.
This is a high-impact individual contributor role designed for a senior-level advisor who thrives in complexity, executive partnership, and cross-functional influence. You will design and facilitate executive operating rhythms, drive strategic planning alignment, and architect internal communications that ensure global understanding and adoption of enterprise priorities.
Your impact will be measured not by team size, but by clarity created, alignment achieved, and enterprise outcomes accelerated.
Since our founding in 1994, Prosci has been laser-focused on change. By combining our deep understanding of people with a proven methodology rooted in the creation of the ADKAR® model, we’ve helped countless people and organizations thrive. Our solutions empower customers with lasting change resiliency through a unique blend of training, advisory services, and licensing options, including Kaiya, our AI change management coach.
At Prosci, we are a purpose-driven organization full of passionate, curious, and results-oriented people. Working at Prosci means being part of a dynamic team that is dedicated to our purpose of creating a world where change is done right. Join us and be part of a culture that thrives on continuous learning, growth, and making a difference.
Check out our website for more about our team and approach: https://www.prosci.com/about.

Requirements

• 10+ years in executive operations, Chief of Staff, enterprise strategy, or senior advisory roles.
• Significant responsibility for executive-level and/or enterprise communications.
• Demonstrated experience facilitating strategic planning and enterprise operating cadence.
• Expertise in executive writing, messaging frameworks, editorial governance, and communication planning.
• Strong proficiency in Microsoft 365 (Teams, SharePoint, PowerPoint, Excel, Word), including use of Copilot.

Nice To Haves

• Prosci change management certification strongly preferred.

Responsibilities

• Design and continuously improve the Executive Team operating cadence.
• Facilitate high-value executive meetings and extended workshops that drive clear decisions and accountability.
• Partner with the Executive Assistant on calendar strategy, documentation discipline, and closed-loop action tracking.
• Coordinate Board materials development, narrative integration, and follow-through tracking.
• Serve as trusted advisor and thought partner to Executive Team members.
• Partner with CEO, COO, CFO, and CPO to design and facilitate the annual strategic planning process.
• Translate multi-year enterprise strategy into aligned annual and quarterly priorities.
• Ensure integration with CPMO portfolio management, budget alignment, and talent plans.
• Identify and resolve misalignments between strategy, resources, and execution.
• Develop and maintain a cohesive enterprise strategy narrative.
• Build and steward an enterprise internal communications strategy aligned to strategic priorities.
• Serve as principal strategist and ghostwriter for CEO and Executive Team communications.
• Develop messaging frameworks, narrative architecture, and enterprise-wide communication standards.
• Own the enterprise editorial calendar to orchestrate clarity and reduce noise.
• Oversee governance of key internal channels (Teams, SharePoint, All Hands, newsletters).
• Partner with CPMO to design change strategies supporting enterprise initiatives.
• Apply ADKAR® principles to identify and address adoption barriers.
• Develop leader cascade toolkits and executive enablement materials.
• Define communication KPIs and measure understanding, sentiment, and cascade completion.
• Lead cross-functional initiatives identified by the CEO, COO, or Executive Team.
• Stand up and facilitate time-bound working groups or task forces to accelerate priority outcomes.

Benefits

• generous flexible paid time off, holidays and volunteer time, medical, dental, vision, long-term and short-term disability programs, life insurance, pet insurance, 401k with company matching, and access to LinkedIn Learning

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed