Executive Operations Coordinator

Transdev • Lombard, IL

4d

About The Position

The Executive Operations Coordinator provides critical coordination, project management, and operational support to the U.S. Transit COO and her leadership team. This role blends high-level administrative responsibilities with broader operational impact, serving as a central point of organization, follow-up, and execution for key COO office initiatives. Acting as a force multiplier for the COO, the Coordinator ensures that priorities, deliverables, and performance initiatives are advanced effectively across Operations and the SVP leadership team.

Requirements

• Bachelor’s degree in Business, Public Administration, Transportation, or related field; Master’s degree preferred. Experience can be substituted for education at 2 years of experience equals one year of education.
• 5–8 years of experience in operations support, project management, or executive support roles, ideally within transportation, logistics, or related industries.
• Strong organizational and project management skills with demonstrated ability to manage multiple priorities.
• Excellent communication skills—written, verbal, and presentation.
• High degree of professionalism, discretion, and judgment in handling confidential information.
• Proficiency in Microsoft Office Suite; experience with project management or performance tracking tools a plus.

Nice To Haves

• Master’s degree preferred.
• experience with project management or performance tracking tools a plus.

Responsibilities

• Operational Coordination & Support Partner closely with the COO to coordinate priorities, manage follow-ups, and track progress on key initiatives and KPIs
• Support the COO’s Operations Performance Team in preparing materials, consolidating updates, and driving accountability across functions.
• Organize and facilitate regular leadership meetings (agenda setting, materials preparation, capturing action items, tracking deliverables).
• Manage the flow of information to and from the COO, ensuring clarity, accuracy, and timeliness.
• Understand and analyze data and provide critical feedback
• Lead coordination of cross-functional projects sponsored by the COO, ensuring milestones and outcomes are met.
• Develop project trackers and reporting mechanisms to monitor progress, risks, and outcomes.
• Work with SVPs and their teams to consolidate operational metrics, presentations, and dashboards for COO and Executive Committee review.
• Provide limited executive administrative support (calendar prioritization, meeting logistics, coordination of travel/events) to enable the COO to focus on strategic priorities.
• Draft correspondence, reports, and presentations on behalf of the COO.
• Coordinate with Corporate Communications, HR, Finance, and other functions to prepare COO messaging and materials.
• Assist in the collection, analysis, and synthesis of operational performance data to identify trends and opportunities.
• Support COO-driven initiatives such as operational reviews, strategic planning, and performance improvement workshops.
• Recommend and implement process improvements to increase efficiency in the COO’s office and across Operations.

Benefits

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees