Executive Operational Planning Advisor

USAASan Antonio, TX
12hHybrid

About The Position

As a dedicated Executive Operational Planning Advisor, you will be responsible for the development of briefings, communication, analyses and initiatives, and contributing to the development of appropriate action plans and responses from Executive Management Group (EMG) and/or the offices of the Executive Council (EC), Chief Executive Officer (CEO), or Board of Directors (BoD). Assists in the development and implementation of strategic and operational plans to achieve success within key results areas that align with USAA mission and strategic objectives. May provide guidance to unit members both within and across business units, enterprise CoEs and the business unit staff member. Acts as a liaison between leadership and staff supporting EMG, EC, CEO, and BoD. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the San Antonio, TX office. Relocation assistance is not available for this position.

Requirements

  • Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • 4 years of project/program management experience supporting senior level executives, corporate event planning and/or managing executive level communications.
  • Ability to build strong relationships and to work with all levels within the organization.
  • Knowledge of and experience developing executive level briefings in support of EC, CEO and BoD deliverables.
  • Effective communication skills with experience in developing engaging and effective presentations for all levels of management.
  • Demonstrated ability to manage confidential information.
  • Demonstrated capability to navigate in a fast-paced environment and prioritize tasks with competing deadlines.
  • Proficient knowledge of Microsoft Office Suite to include Word, Excel, and PowerPoint.

Nice To Haves

  • Demonstrated learning agility and curiosity, with a strong desire to grow skills in executive operations, planning, and enterprise-level work
  • Ability to execute assigned work with accuracy, organization, and follow-through under leadership direction
  • Strong attention to detail and quality, particularly when supporting executive-level briefings, communications, and deliverables
  • Comfort working in fast-paced environments with shifting priorities, competing deadlines, and time-sensitive requests
  • Ability to build effective working relationships and collaborate across functional partners with professionalism and discretion
  • Working knowledge of internal AI tools, with exposure to SharePoint
  • US military experience through military service or a military spouse/domestic partner

Responsibilities

  • Assists with the coordination and timely submission of all EMG, EC, CEO, and BoD driven requirements.
  • Provides advice and guidance of deliverable materials with executive management and subject-matter experts.
  • Ensures communications meet established standards of appearance and content and that all logistical requirements are satisfied.
  • Supports operational planning processes to assure that management is knowledgeable of process, goals, objectives and strategies.
  • Provides support for monitoring and documenting progress toward achievement of business goals, objectives, strategies and action plan results.
  • Serves as an advisor to team members and functional area points of contacts providing input in support of EMG, EC, CEO, or BoD requirements.
  • Supports project teams in development and implementation of employee business unit events and business conferences.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

  • At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
  • Additionally, our career path planning and continuing education assists employees with their professional goals.
  • For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
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