Executive Meetings Manager, Sales

Resorts World Las Vegas•Las Vegas, NV

About The Position

The Executive Meetings Manager will be responsible for developing and contracting small Group and Convention business across all brands on the Resorts World campus in Las Vegas. This position will be expected to cultivate new relationships and manage existing property relationships with current and prospective customers. The Manager will foster internal relationships throughout the property to ensure and maintain open communication, ensuring the proper delivery of the customer’s expectations. This role will support in achieving the company’s financial goals, partnering with businesses of shared values, and provide experiences that develop long-term brand loyalty.

Requirements

At least 21 years of age.
High School Diploma or equivalent.
Minimum two (2) years of experience in a luxury hotel or convention sales.
Minimum three (3) years of previous experience in the hospitality industry
Strong selling and closing skills.
Strong Customer Relations Communication skills.
Critical thinking skills, solution-oriented.
Ability to successfully mentor other team members.
Polished appearance and demeanor.
Excellent customer service skills.
Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
Ability to work varied shifts, including nights, weekends, and holidays.
Proof of eligibility to work in the United States.
Ability to obtain position required licenses.

Nice To Haves

Bachelor’s degree preferred.
Working knowledge of Delphi and Opera.
Knowledge of property operations.
Previous experience working in a meeting and convention Hotel Sales environment.
Previous experience working in a large, luxury resort setting.

Responsibilities

Participate in site inspections, entertainment, networking events, training (as assigned) midweek, evenings, and weekends as needed.
Meet and exceed quotas and financial goals set by Management.
Regularly and independently engage with cross-functional teammates to understand the products and services available to Groups and how the Hotel differentiates itself from our competitive set.
Meet or exceeds room revenue and food and beverage quotas with small group bookings.
Provide ongoing evaluation and account analysis on a monthly basis while tracking top-producing agencies.
Maintain thorough knowledge of competitors’ products and pricing.
Maintain account base of business through on-property customer meetings, identifying repeat business opportunities.
Cooperate with others in matters of mutual concern and interact with all departments to ensure consistency on all projects.
Use personal device/cellular phone for job-related operational tasks, job duties, review of company documents, etc.
Partner with the customer to understand needs and the meeting objectives, effectively position the unique value proposition of the property to align with customers’ needs to close business and meet financial objectives.
Other duties as assigned