Executive Meeting Manager/Catering Manager

HEI Hotels and Resorts • Annapolis, MD

8d • $68,000 - $75,000

About The Position

The EMM/Catering Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups. Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts. Responsibilities entail working with group room blocks and catering events, to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage and room rental segments.

Requirements

• Prior experience in the field of hospitality, with specific experience in catering sales, is essential.
• 2+ years within the Hospitality Industry required.
• Must have experience at a similar-sized and quality hotel.
• Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and CI.
• Knowledge of sales skills, revenue management, training, and motivation of peers.
• Knowledge of hotel features, benefits, and competing hotels within the market.
• Ability to execute appropriate action plans.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Ability to work effectively under time constraints and deadlines.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, the public, etc.

Responsibilities

• Optimize room rental charges
• Consistently participate in the re-booking of repeat business by having a track record of long-term client relationships
• Thorough knowledge of sales techniques, including strong closing skills as well as negotiating skills
• Comfortable with hotel site inspections and client presentations
• Work closely with hotel departments on operations and event execution.
• Ability to quickly evaluate alternatives and decide on a plan of action
• Excellent knowledge of computers, specifically CI within Marriott systems
• Monitor group room blocks and pick up, generate detailed resumes for the operating departments
• Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections, and written communication
• Maximize revenue by selling all facets of the hotel to previous, current and potential clients, including guest room revenue, F&B, room rental, A/V and other revenue generation opportunities
• Comply with attendance rules and be available to work on a regular basis
• Perform any other job-related duties as assigned
• Ability to work with outside vendors to ensure client satisfaction for all events/groups.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Benefits

• HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
• For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
• Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
• HEI also provides pet insurance through the ASPCA.
• For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
• Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
• Specific details and eligibility of these programs vary by location and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees