Executive Housekeeper

Hyatt•Atlanta, GA

32d

About The Position

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include staff training, inter- departmentmunications, and staff scheduling. The Executive Housekeeper will promote an atmosp that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members. This position reports to the hotels Director of Operations. Representing the storied history of Buckhead, Hyatt Centric Buckhead Atlanta is an upscale, stylish boutique hotel that embodies the district's unique legacy. Our guests check into luxury rooms and suites and indulge in a spectacular, chef-driven culinary journey at Hyatt Centric Buckhead Atlanta. Offering small plates and craft cocktails at Spaceman, our 15th-floor indoor-outdoor rooftop bar and lounge that provides multiple televisions and interactive yard games. Three Arches is our restaurant on the first floor that serves a culturally diverse menu drawing upon the simplicity of BBQ cuisine in an environment that is likewise relaxed, yet luxurious. Located just steps from Lenox Square its premier shopping destination. Along the edge of the hotel is Path400, a multi-use greenway in the heart of Buckhead connecting neighborhoods, office, and retail locations with a path for cyclists and pedestrians. With Shops Around Lenox and Phipps Plaza nearby, guests can enjoy having a bounty of dining and entertainment options to explore

Requirements

Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds.
4 years or more of progressive hotel Rooms Management experience (typically with Hyatt).
Service oriented style with professional presentations skills
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effectivemunicator, effective in providing exceptional customer service and ability to improve the bottom line
Clear concise written and verbalmunication skills in English
Must be proficient in Microsoft Word and Excel
Must have excellentanizational, interpersonal and administrative skills

Nice To Haves

Hotel/Hospitality degree an asset

Responsibilities

Responsible for short and long term planning and the management of the hotel's housekeeping operations
Develop and rmend the budget, labor cost plans and objectives and manages within those approved plans
Solid understanding of housekeeping and laundry supplies and pars
Teach employees importance of, and how to greet guests and courteously solve guest requests
See that inspection program is consistently maintained
Assure all safety and security policies and procedures are followed
Work closely with all other Departments
Inspect some rooms daily
Experience purchasing linens and housekeeping supplies
Current on latest housekeeping and laundry technology
Work closely with vendors to assure proper pricing, delivery, and maintenance
Experience teaching, supervising, and mentoring multilingual and multicultural staff
Ensure OSHA and ADA policies are add to
Insures proper staffing levels for customer service goals
Coach and counsel employees to reflect Hyatt service standards and procedures