Executive Housekeeper

Residence Inn MarriottProvo, UT
2d

About The Position

Join our team, a 2025 USA Today Top Workplace Winner! Now hiring a Executive Housekeeper at the Residence Inn Provo. The Residence Inn Provo is managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. Our high-spirited Executive Housekeeper enjoys overseeing all housekeeping operations of the property in order to ensure that our guests receive clean and comfortable accommodations each and every stay.

Requirements

  • Two or more years of supervisory experience
  • Housekeeping or related work experience
  • Motivated to maintain excellent customer service reputation
  • Strong oral communication and interpersonal skills
  • Strong attention to detail and excellent organizational skills
  • Ability to work effectively and efficiently in a fast-paced setting

Responsibilities

  • Manage the housekeeping, laundry, and public area team, overseeing hiring, training, scheduling, and performance management
  • Foster an inclusive and supportive work environment where team members feel valued and motivated to succeed
  • Provide consistent training and coaching to ensure high performance and team growth
  • Establish and maintain systems, checklists, and inspection programs to ensure cleanliness, efficiency, and consistency
  • Perform hands-on housekeeping tasks when needed, supporting team efforts across all areas
  • Ensure compliance with health, safety, sanitation, and key control procedures
  • Deliver superior room and public area cleanliness that meets or exceeds brand and guest expectations.
  • Monitor and control departmental costs, including labor, inventory, and linen management.

Benefits

  • Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
  • Catch of the Day – earn bonuses for going above and beyond to support team and guests
  • Everyone Sells – earn cash for bringing in business to our properties
  • Paid Volunteer hours – Earn money for community service
  • Medical, dental, and vision plans
  • Paid sick time and Paid Time Off
  • Virtual telehealth access and employee assistance resources
  • Monthly health and fitness reimbursement programs
  • Same-day pay options
  • Referral bonus – earn cash for bringing great team members
  • 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
  • Health Savings Account
  • Structured bonus program
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