Executive Housekeeper

Residence Inn Marriott • Provo, UT

2d

About The Position

Join our team, a 2025 USA Today Top Workplace Winner!
Now hiring a Executive Housekeeper at the Residence Inn Provo.

The Residence Inn Provo is managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed.

Our high-spirited Executive Housekeeper enjoys overseeing all housekeeping operations of the property in order to ensure that our guests receive clean and comfortable accommodations each and every stay.

Requirements

• Two or more years of supervisory experience
• Housekeeping or related work experience
• Motivated to maintain excellent customer service reputation
• Strong oral communication and interpersonal skills
• Strong attention to detail and excellent organizational skills
• Ability to work effectively and efficiently in a fast-paced setting

Responsibilities

• Manage the housekeeping, laundry, and public area team, overseeing hiring, training, scheduling, and performance management
• Foster an inclusive and supportive work environment where team members feel valued and motivated to succeed
• Provide consistent training and coaching to ensure high performance and team growth
• Establish and maintain systems, checklists, and inspection programs to ensure cleanliness, efficiency, and consistency
• Perform hands-on housekeeping tasks when needed, supporting team efforts across all areas
• Ensure compliance with health, safety, sanitation, and key control procedures
• Deliver superior room and public area cleanliness that meets or exceeds brand and guest expectations.
• Monitor and control departmental costs, including labor, inventory, and linen management.

Benefits

• Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
• Catch of the Day – earn bonuses for going above and beyond to support team and guests
• Everyone Sells – earn cash for bringing in business to our properties
• Paid Volunteer hours – Earn money for community service
• Medical, dental, and vision plans
• Paid sick time and Paid Time Off
• Virtual telehealth access and employee assistance resources
• Monthly health and fitness reimbursement programs
• Same-day pay options
• Referral bonus – earn cash for bringing great team members
• 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
• Health Savings Account
• Structured bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed