Executive Housekeeper

Ho-Chunk, Inc.•Glendale, AZ

About The Position

The Executive Housekeeper is responsible for leading and managing Environmental Services operations across assigned government contracts to ensure facilities are clean, safe, compliant, and welcoming for all occupants. This role oversees daily contract execution, staff supervision, scheduling, payroll coordination, inventory management, and customer relationship management. The Executive Housekeeper serves as the primary onsite leader, ensuring performance standards, contract requirements, and customer expectations are consistently met while fostering a culture of safety, accountability, and continuous improvement.

Requirements

Minimum of five (5) years of Healthcare Environmental Services (HES) experience within the last eight (8) years in a medical facility supporting inpatient, outpatient, and surgical services
Certified Healthcare Environmental Services Professional (CHESP) through AHE or Certified/Registered Environmental Services Executive (C/RESE) through IEHA
Five (5) or more years of supervisory or management experience
Knowledge of contract administration, personnel practices, OSHA regulations, and safety procedures
Previous custodial or janitorial experience
Knowledge of cleaning chemicals, proper storage, and disposal methods
Ability to operate custodial equipment such as vacuums, floor buffers, and carpet cleaners
High school diploma or equivalent
Strong attention to detail and commitment to service quality
Ability to work independently and collaboratively in a team environment
Ability to lift and carry objects weighing up to 50 pounds
Ability to stand, walk, bend, reach, and perform repetitive movements for extended periods
Ability to work with cleaning chemicals, supplies, and equipment
Ability to work in varying environmental conditions, including heat and cold
Physical stamina to perform job duties in active facility environments
Schedule varies based on contract requirements and operational needs
Availability for after-hours or emergency response as required

Responsibilities

Manage Environmental Services operations for all assigned government contracts, ensuring cleaning standards and contractual requirements are met
Oversee day-to-day contract performance in accordance with Performance Work Statements (PWS)
Create, manage, adjust, and adhere to monthly and annual work schedules
Maintain accurate asset logs, inventory records, and supply controls
Build and sustain positive client relationships; address and resolve client concerns within contract scope
Plan, organize, and communicate daily operational priorities and client requests
Manage labor planning, budget oversight, and cost controls aligned with contract requirements
Lead, supervise, and support onsite teams across multiple shifts
Set employee expectations; provide training, coaching, feedback, and performance oversight
Conduct routine facility inspections to ensure task completion and service quality
Collaborate with shift leads to coordinate service execution and staffing coverage
Manage supply, chemical, and equipment usage; ensure employees are trained in proper handling and safety protocols
Promote and cultivate a strong safety culture and safe work environment
Utilize operational data to identify efficiencies and continuous improvement opportunities
Complete required administrative tasks and daily, weekly, and monthly reporting
Identify opportunities for additional or periodic services to support revenue growth
Provide after-hours emergency response support as required
Perform additional duties as assigned

Benefits

Comprehensive benefits package
A mission-driven culture dedicated to economic advancement and community impact
Guided by strong NATIVE values and tribal-owned purpose
Career stability and opportunities across diverse industries
A collaborative work environment that encourages innovation and professional growth

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume