Executive Housekeeper

Four Points•Richmond, VA

About The Position

The Executive Housekeeper will directly supervise the housekeeping and laundry operations to ensure clean, orderly, and attractive conditions of the hotel. Must be hands-on, motivated manager willing to ambitiously improve the level of service, quality and operational performance. Requirements The successful candidate must have previous experience in a housekeeping managerial role; knowledge of proper cleaning techniques; ability to prioritize and organize work assignments; and must enforce hotel's standards, policies and procedures. The successful candidate will have strong leadership skills and ability to manage staff with positive motivation. The position requires effective time management and strong communication skills. A team-winning, proactive attitude is essential for the candidate's success in the position. Benefits Health, dental and vision insurance (full-time employees) Company paid life insurance Company paid short-term and long-term disability insurance Company paid accident and medical indemnity insurance Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts (full-time and part-time employees) Paid holidays (full-time employees)

Requirements

The successful candidate must have previous experience in a housekeeping managerial role
Knowledge of proper cleaning techniques
Ability to prioritize and organize work assignments
Must enforce hotel's standards, policies and procedures
The successful candidate will have strong leadership skills and ability to manage staff with positive motivation
The position requires effective time management and strong communication skills
A team-winning, proactive attitude is essential for the candidate's success in the position
Minimum of 4 years’ experience in all aspects of Housekeeping in a large, multi-use facility required
Minimum of 2 years supervisory experience
Excellent written and verbal communication skills
Must be flexible with working nights, weekends, and holidays

Responsibilities

Hire, train and supervise housekeeping and laundry staff
Assign daily boards to housekeeping team members
Maintain room quality based on hotel objectives
Monitor and maintain a level of cleanliness in rooms, storage areas, laundry, restrooms, and public areas
Compile and report accurate status of guest rooms to front office
Oversee all housekeeping duties
Maintain productivity and labor cost goals
Establish and maintain cost control systems for staffing linen inventories and cleaning supplies
Conduct inventories of linen, supplies, and equipment
Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced
Ensure satisfactory scores with brand by preparing for audits, evaluating results, and collaborating with management and team with necessary improvements
Perform other job related duties as assigned