Executive Housekeeper - Hawaii

DFI Resources • Kailua, HI

29d • $100,000 - $125,000 • Onsite

About The Position

Responsible for performing all domestic household duties, ensuring that the residence is maintained to the highest aesthetic standard, while maintaining homeowners’ privacy. Oversees the work and prioritization of supporting housekeepers to ensure all team tasks are completed in a timely fashion. Provides support to principals as needed.

Requirements

• High School Diploma and a minimum of 5 years’ experience in cleaning and maintenance of luxury establishments; or any combination of education, training, and experience that demonstrates the ability to perform the duties of the position
• Exceptional interpersonal and communication skills; positive attitude
• Ability to work alone with limited direction; flexibility in working extended hours, Holidays and weekends as needed
• Ability to demonstrate intuitive service
• Demonstrated managerial and organizational skills
• Intermediate knowledge of general office procedures, administrative support, computer skills, and smartphone proficiency
• Excellent time management skills; ability to organize and coordinate multiple projects with available resources
• Keen attention to detail, honesty, adaptability, dependability, and a willingness to do hands-on work
• Ability to maintain a high level of strict confidentiality and professionalism
• Possess a valid driver’s license with a good driving record

Nice To Haves

• Private estate, luxury hotel, or similar hospitality experience

Responsibilities

• Performs museum-quality cleaning with proficiency in special surfaces (wood, glass, leather, furniture, antiques, priceless art, marble, silver, brass, etc.)
• Supervises housekeeping staff, providing hands-on leadership, daily task delegation, and oversight of quality standards
• Establish and maintain processes to maintain the home to the highest aesthetic and performance standards
• Conduct frequent reviews of the physical surroundings to ensure quality issues are identified and reported to the appropriate department and are rectified
• Make recommendations to improve and upgrade the level of detail, service, and operational sophistication
• Delivers exceptional, discreet service to the principals and their guests, ensuring household routines, preferences, and standards are consistently maintained with professionalism and care
• Assists in forming an annual Housekeeping budget
• Maintain appropriate supply inventories
• Coordinate housekeeping schedule in order to minimize impact to the owners
• Assist with coordination and oversight of special events including set-up and post event clean-up
• Ongoing interest in the improvement of service, level of care, and overall experience of the property
• Participates in cross-functional teams, meetings, and activities to promote operational excellence

Benefits

• Fun, team-oriented environment
• Competitive salary and performance based bonus program
• 100% employer paid medical, dental, and vision insurance for employees and their dependents (with participation in our Wellness Incentive Program)
• 401(k) + match
• Generous vacation and personal time off allowance
• Charitable donation matching program
• Training and development opportunities
• Programs and activities to encourage a balanced lifestyle

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: High school or GED