Executive Housekeeper

Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course•Monterey, CA

1d•$90,000 - $100,000

About The Position

Are you an accomplished leader with a passion for excellence and an eye for detail? We are seeking an Executive Housekeeper to provide strategic leadership and operational oversight for our housekeeping department. In this critical role, you will set the vision and standards for cleanliness, efficiency, and service excellence across the property, ensuring every guest enjoys an exceptional and memorable stay. As Executive Housekeeper, you will lead and develop a large, diverse team, cultivating a culture of accountability, engagement, and continuous improvement. Your proven expertise in housekeeping operations, combined with strong business acumen and a commitment to innovation, will drive departmental performance and guest satisfaction at the highest level.

Requirements

Bachelor’s degree in Hospitality or related field preferred or equivalent experience
3+ years of housekeeping management experience, preferably in a hotel or resort setting in a Union Property.
Knowledge of housekeeping and laundry operations
Exceptional communication and interpersonal skills; bilingual in English/Spanish preferred
Strong leadership and team management skills
Ability to work well under pressure and handle multiple tasks simultaneously
Ability to stand, walk, bend, reach and move continuously to inspect rooms on all floors of the hotel.
Proficient in Microsoft Office Suite and hotel management software
Knowledge of inventories, scheduling, and productivity.

Responsibilities

Lead and manage the housekeeping team to maintain the highest standards of cleanliness and presentation
Develop and implement housekeeping policies, procedures, and quality standards
Monitor and control housekeeping budgets and expenses
Conduct regular inspections to ensure adherence to cleanliness and quality standards
Train, motivate, and mentor the housekeeping team to deliver exceptional service
Collaborate with other departments to meet guest expectations and address any issues
Maintain inventory of cleaning supplies and equipment
Uphold safety and sanitation standards, ensuring a healthy work environment
Responsible for the hiring, training, and supervision of property housekeeping staff.
Prepares work schedule for staff and authorizes payroll for the department based on approved labor standards.
Organize and set up deep cleaning projects.
Monitor guest complaints and take corrective action