Executive Housekeeper

Caesars Entertainment•St Louis, MO

About The Position

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. POSITION SUMMARY Under the supervision of the Hotel Operations, the incumbent oversees and administers all housekeeping and textile operations while providing first class guest service. All duties are to be performed within the guidelines of all policies and procedures, Internal Control Standards and objectives. GENERAL ACCOUNTABILITIES (The following statements are intended as general illustrations of the work in this class and are not all-inclusive for specific positions.) 1. Prepare detailed financial reports and ensure adherence to established budgets. 2. Assist in preparing and investigating/resolving discrepancies in operating budgets. 3. Perform daily inspection of rooms ensuring maximum efficiency, proper policies and service standards. 4. Establishes and maintains acceptable par level for all guest and operating supplies through periodic counts and internal controls. 5. Investigates and resolves team member and/or guest situations. 6. Maintain and implement departmental procedures. Ensure strict adherence to all company, departmental policies and procedures, and applicable state and federal regulations such as OSHA and MSDS. 7. Interview, hire, train, schedule, appraise and supervise all directly assigned personnel. 8. Promote positive public/team member relations at all times. 9. Maintain a clean, safe, hazard-free work environment within area of responsibility. 10. Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and team members. 11. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. 12. Must complete all required training programs within six (6) months from commencement of employment. 13. Attend all necessary meetings. 14. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule. 15. Perform other duties as assigned my management.

Requirements

Ability to effectively communicate in English with customers, as well as all levels of employees.
Ability to use 10-key, and computer, etc.
Ability to review reports and observe activities subordinates.
Demonstrated knowledge of and experience in cleaning and maintaining a 200+ resort style hotel including associated public spaces.
Knowledge of the techniques, chemicals, and equipment associated with hotel housekeeping.
Knowledge of hotel computer systems, telephone systems, and effective communications techniques.
Knowledge of statistics.
These skills and abilities are typically acquired through a minimum of 5 years successful experience in hotel housekeeping with a 200 + room property.

Nice To Haves

A Bachelor's Degree in Hotel, Business, or Institutional Management or related area is preferred.

Responsibilities

Prepare detailed financial reports and ensure adherence to established budgets.
Assist in preparing and investigating/resolving discrepancies in operating budgets.
Perform daily inspection of rooms ensuring maximum efficiency, proper policies and service standards.
Establishes and maintains acceptable par level for all guest and operating supplies through periodic counts and internal controls.
Investigates and resolves team member and/or guest situations.
Maintain and implement departmental procedures.
Ensure strict adherence to all company, departmental policies and procedures, and applicable state and federal regulations such as OSHA and MSDS.
Interview, hire, train, schedule, appraise and supervise all directly assigned personnel.
Promote positive public/team member relations at all times.
Maintain a clean, safe, hazard-free work environment within area of responsibility.
Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times.
Maintain a professional work environment with supervisors, managers and team members.
Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
Must complete all required training programs within six (6) months from commencement of employment.
Attend all necessary meetings.
Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.
Hours are determined by a 24-hour schedule.
Perform other duties as assigned my management.