Executive Housekeeper | HOTEL DU PONTPARTIAL RELOCATION ASSISTANCE | Wilmington, DE

PM New•Wilmington, DE

About The Position

We are seeking an accomplished and hands-on Executive Housekeeper to lead one of the hotel’s most vital departments. This role oversees all aspects of housekeeping and laundry operations, ensuring that every guest room, suite, and public space reflects HOTEL DU PONT’s legacy of excellence. The Executive Housekeeper will guide a large, diverse team through the final phase of renovation and the relaunch of an icon, ensuring standards, training, and efficiency meet luxury-level expectations.

Requirements

An experienced housekeeping leader with at least 3–5 years in a luxury or high-volume hotel environment
A strategic thinker with strong organizational, financial, and operational skills
Empathetic and people-focused, with a talent for building and leading effective teams
Meticulous about details, quality, and consistency
Proficient in hotel management systems (Opera, HotSOS, or similar) and Microsoft Office Suite
Flexible with scheduling, including weekends and holidays as needed

Responsibilities

Lead and manage daily housekeeping operations, including guest rooms, public areas, and laundry
Recruit, train, and develop a motivated, service-oriented team that upholds hotel standards
Implement and maintain departmental policies, procedures, and quality assurance programs
Ensure efficient scheduling, budgeting, and inventory management of linens, supplies, and uniforms
Partner with Engineering, Front Office, and Banquets to ensure readiness and smooth operation across departments
Inspect rooms and public spaces regularly to ensure cleanliness, maintenance, and presentation standards
Monitor and uphold compliance with health, safety, and labor regulations
Champion associate engagement, recognition, and performance development initiatives

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