Executive Director, Total Rewards

WakeMed Health & HospitalsRaleigh, NC

About The Position

At WakeMed, we're looking for a forward-thinking Executive Director of Total Rewards who can modernize how we reward, support, and recognize our 13,000+ employees. This role is perfect for a strategic, data-savvy leader who thrives at the intersection of compensation, benefits, HR technology, and talent strategy. This high-impact role involves leading Compensation & Performance Management, HR Technology, Data, & Insights, Benefits Strategy & Administration, and Total Rewards Strategy for the region's premier health system, committed to world-class care and world-class employee experience. It offers access to senior leadership and the opportunity to modernize how Total Rewards fuels talent attraction, performance, and engagement. If you're a strategic, innovative Total Rewards leader who wants to shape the future of rewards for a mission-driven health system, WakeMed would love to talk.

Requirements

  • Master's Degree Business Administration Or Human Resources Or Accounting Required
  • 7+ Years Human Resources Required

Nice To Haves

  • Professional or Senior Professional in Human Resources Preferred
  • Certified Benefits Professional Preferred
  • Certified Compensation Professional Preferred
  • 10+ Years Human Resources Preferred

Responsibilities

  • Oversee a $1B payroll and $16M merit budget, ensuring competitive, equitable, and financially responsible pay practices.
  • Own all pay architecture: job evaluation, job descriptions, market pricing software, compensation programs, and salary administration.
  • Lead performance management for executives, leaders, and staff, improving clarity, fairness, and accountability across the organization.
  • Deliver accessible, practical training to help leaders confidently navigate performance and pay decisions.
  • Provide the analytics executives depend on from pay trends to performance insights to drive better, faster business decisions.
  • Drive upgrades and enhancements to Infor and other HR systems, expanding self-service, automation, and employee/leader adoption.
  • Elevate the organization's people analytics maturity, turning data into actionable insights on turnover, vacancy trends, talent pipelines, and pay/benefit analytics.
  • Partner across HR to improve processes, simplify experiences, and strengthen workforce decision-making.
  • Lead the strategy and management of $120M in health/welfare plans and $1B+ in retirement/pension assets.
  • Oversee benefits operations for 11,000+ eligible employees, ensuring an exceptional, service-focused experience.
  • Manage vendor performance, plan audits, compliance, and delivery standards.
  • Continuously assess plan competitiveness, cost, and employee value leading annual planning and long-term benefit design.
  • Partner with marketing/communications to create clear, compelling Total Rewards messaging that employees understand and value.
  • Strengthen leaders ability to discuss pay, benefits, recognition, and work/life programs with confidence.
  • Champion and evolve WakeMed's Total Rewards philosophy to support attraction, engagement, and retention.
  • Lead strategic planning, RFP processes, vendor evaluations, and long-term program design.

Benefits

  • Health/welfare plans
  • Retirement/pension assets
  • Work/life programs
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