Executive Director, Product Vision and Planning

CVS Health • Boston, MA

6d

About The Position

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary: The Executive Director of Digital Product Vision and Planning will lead the development and execution of digital product strategy across a diverse and high-impact portfolio, including Digital Pharmacy (CVS Pharmacy, Caremark, Specialty), Benefits Experiences (Aetna, Caremark, Open Platform), Health Services (MinuteClinic, Immunizations, Virtual Care), and Front Store (Omnichannel, Loyalty). Reporting to the Assistant Vice President of Enterprise Products, this role will shape the future of healthcare through technology—creating intuitive, engaging digital experiences that empower patients to manage prescriptions, understand benefits, navigate chronic conditions, and take control of their health.

Requirements

• 15+ years of experience in digital product strategy, innovation, or transformation.
• Proven ability to lead strategic initiatives at scale in complex, matrixed environments.
• Strong leadership and communication skills with the ability to influence and inspire at all organizational levels.
• Digital product management and roadmap development
• Strategic planning and portfolio management
• Data analysis and interpretation for decision-making
• Market research and competitive analysis
• Agile methodologies and product lifecycle management
• Financial acumen for budgeting and investment prioritization
• Proficiency in digital tools and platforms (e.g., analytics dashboards, product management software)

Nice To Haves

• Deep understanding of healthcare, pharmacy, or insurance industries.
• Experience driving patient-centered design and continuous improvement.
• Track record of leveraging emerging technologies to enhance digital experiences.

Responsibilities

• Define and drive the digital strategic roadmap and vision across multiple portfolios, ensuring alignment with business objectives and consumer needs.
• Serve as a strategic advisor to senior leaders, providing insights into the health of the digital ecosystem and identifying opportunities for innovation and growth.
• Champion outside-in thinking by leveraging market trends, competitive intelligence, and customer insights to inform product roadmaps and investment decisions.
• Lead annual planning and prioritization to ensure focus on high-value initiatives and measurable outcomes.
• Foster cross-functional collaboration across business, design, engineering, and marketing teams to drive a product creator mindset.
• Advocate for the voice of the customer by translating feedback and data into actionable strategies that enhance patient experience.
• Present and communicate actionable insights to executives and cross-functional partners to influence product roadmap decisions and strategic prioritization.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 5,001-10,000 employees