About The Position

Are you looking to join a fast-growing, dynamic team? We’re a collaborative, purpose-driven group that’s passionate about transforming healthcare from the inside out. At Altais, we support one another, adapt quickly, and work with integrity as we build a better experience for physicians and their patients. The Executive Director, Network Growth & Operations supports efforts to build and manage strong relationships with physicians, health plans, and brokers to optimize network performance and ensure a positive experience for healthcare providers and members. This role focuses on implementing strategies and programs that enhance physician engagement and network effectiveness in alignment with organizational goals. You will focus on Network Strategy: Execute strategies to expand and strengthen the physician network within assigned markets, ensuring alignment with organizational objectives. Build and maintain relationships with physicians, medical groups, and healthcare organizations to support network and member engagement. Collaborate with internal teams (clinical, quality, operations) to support initiatives such as risk adjustment, clinical services, and performance improvement. Assist in deploying programs and services that enhance physician practice performance and satisfaction. Support communication and outreach efforts to network providers and members using established channels and tools. Physician Services: Act as a key point of contact for physicians, fostering collaborative relationships and addressing concerns. Implement initiatives to improve physician satisfaction and engagement. Advocate for physician needs and ensure alignment with organizational policies. Network Performance Optimization: Monitor network performance metrics and identify opportunities for improvement. Partner with operations and quality teams to implement best practices and drive continuous improvement. Support network growth within existing and new markets, focusing on performance optimization. Team Leadership: Provide day-to-day leadership and guidance to a team of network development and physician relations professionals. Foster a culture of collaboration, accountability, and professional growth. Coach and mentor team members to support their development.

Requirements

  • Bachelor’s degree in Healthcare Administration, Business Administration, or a related field; advanced degree (e.g., MBA, MHA) preferred.
  • Extensive experience (8+ years) in physician network management, physician relations, or healthcare provider relations, with a strong understanding of healthcare delivery systems.
  • Strong relationship-building skills with physicians and healthcare stakeholders.
  • Ability to execute network management strategies and drive performance improvements.
  • Effective leadership and team management experience.
  • Excellent communication and interpersonal skills.

Responsibilities

  • Execute strategies to expand and strengthen the physician network within assigned markets, ensuring alignment with organizational objectives.
  • Build and maintain relationships with physicians, medical groups, and healthcare organizations to support network and member engagement.
  • Collaborate with internal teams (clinical, quality, operations) to support initiatives such as risk adjustment, clinical services, and performance improvement.
  • Assist in deploying programs and services that enhance physician practice performance and satisfaction.
  • Support communication and outreach efforts to network providers and members using established channels and tools.
  • Act as a key point of contact for physicians, fostering collaborative relationships and addressing concerns.
  • Implement initiatives to improve physician satisfaction and engagement.
  • Advocate for physician needs and ensure alignment with organizational policies.
  • Monitor network performance metrics and identify opportunities for improvement.
  • Partner with operations and quality teams to implement best practices and drive continuous improvement.
  • Support network growth within existing and new markets, focusing on performance optimization.
  • Provide day-to-day leadership and guidance to a team of network development and physician relations professionals.
  • Foster a culture of collaboration, accountability, and professional growth.
  • Coach and mentor team members to support their development.

Benefits

  • Excellent medical, vision, and dental coverage
  • 401k savings plan with a company match
  • Flexible time off and 9 Paid Holidays
  • This position will also be eligible to participate in our annual bonus program
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