Associate Director, Network Operations

Gilead Sciences • Foster City, CA

8h

About The Position

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description At Gilead our pursuit of a healthier world for all people has yielded a cure for hepatitis C, revolutionary improvements in HIV treatment and prevention as well as advancements in therapies for viral and inflammatory diseases and certain cancers. We set and achieve bold ambitions in our fight against the world’s most devastating diseases, united in our commitment to confronting the largest public health challenges of our day and improving the lives of patients for generations to come. Key aspects include strategic planning, team leadership, stakeholder communication, and managing critical infrastructure like LAN/WAN, cloud, and data centers, focusing on continuous improvement and risk mitigation across the international enterprise.

Requirements

• Deep understanding of enterprise networking (SD-WAN, routing, switching, BGP, MPLS).
• Proven leadership and management experience in large-scale, global IT environments.
• Strong grasp of ITIL, ISO, or NIST frameworks.
• Excellent strategic thinking, communication, and problem-solving abilities.
• 10 years of relevant experience with a bachelor's degree (CS, IS, or related field) or equivalent experience or 8 years of relevant experience with a master's degree.
• Significant leadership experience (e.g., 5-10+ years in IT/network ops).

Responsibilities

• Strategic Leadership : Define vision, policies, and standards for network operations, aligning IT with business objectives.
• People Leadership: This role includes supervising contractors, vendors and employee resources.
• Operations Management : Oversee day-to-day network performance, reliability, security, and maintenance (LAN/WAN, data centers, cloud) across the international enterprise.
• ITIL Frameworks : Implement and manage processes for Incident, Problem , and Change Management .
• Team Leadership : Provide direction, mentorship, and manage NOC/infrastructure teams, ensuring skill development.
• Vendor & Budget Management : Negotiate contracts, manage third-party relationships, and control budgets.
• Performance & SLAs : Define SLAs, monitor KPIs, and drive service quality improvements.
• Risk & Compliance : Develop and implement disaster recovery (DR) plans, business continuity protocols, and security measures.

Benefits

• This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package.
• Benefits include company-sponsored medical, dental, vision, and life insurance plans.
• For additional benefits information, visit: https://www.gilead.com/careers/compensation-benefits-and-wellbeing
• Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Director