Executive Director, Information Technology - Central

University of Miami • Coral Gables, FL

13d

About The Position

The Executive Director for Student Information Systems is responsible for all aspects of student information system and integrations. This covers functions such as course descriptions, classroom assignments, course registration, tuition calculations and payments, class rosters, faculty assignment, grade entry, transcripts, degree requirements, matriculation, and graduation. The person in this position will be expected to work with academic leaders across the university to remove friction points, improve processes, and identify strategic opportunities to enhance the student experience.

Requirements

• Bachelor’s degree.
• Minimum 5 years of relevant experience
• Project management experience required
• Experience managing a student information system required
• Experience working with sensitive data such as FERPA records
• Experience implementing and integrating cloud-based applications
• Strategic planning experience
• Excellent written and oral communication skills required
• Ability to communicate technical information to non-technical audiences required
• Ability to lead cross-functional teams toward a common goal required

Nice To Haves

• Master’s Degree in Information Technology, Higher Education Administration, or a related technical field is preferred
• Project management or ITIL certifications preferred

Responsibilities

• Collaborates with academic leadership, student accounts, enrollment management, advising, financial aid, and other organizations to remove friction points, improve processes, and identify strategic opportunities to enhance the student experience.
• Interacts with vendors to negotiate terms and conditions, design solutions, implement systems, and schedule system patching and maintenance.
• Provides leadership in the exploration and adoption of new technologies, including cloud infrastructure and manages the migration of legacy systems to modern platforms to improve security, scalability, and performance.
• Guides the strategic use of data and reporting tools to inform decision-making and optimize operational efficiency, including analysis and summary of data so it can be interpreted and understood by academic leadership.
• Identifies opportunities for custom development within the Student Information System to address the university’s most pressing needs.
• Hosts debriefing sessions after major events to identify opportunities for improvement.
• Directs infrastructure management, including hardware lifecycle, server environments, and tools to maintain a robust and secure IT environment.
• Maintains and operates a suite of third-party tools needed to add functionality, automate actions, improve workflows, or enhance the student experience.
• Manages key partnerships with other university IT teams (e.g., Security, Identity, Infrastructure, Administrative Systems, Service Desk, Academic Technologies, etc.) to ensure cohesive technology solutions and compliance with university standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees