Executive Director, Hospital Operations

University of Pennsylvania•Philadelphia, PA

32d

About The Position

Reporting to the Dean, the Executive Director of Hospital Operations provides strategic, operational, and financial leadership for Ryan Hospital. The position oversees clinical services, facilities, personnel, and budgets, ensuring integration with Penn Vet’s mission. The Executive Director works closely with a collaborative hospital leadership team, including a Chief Medical Officer and Director of Finance, and represents the clinical enterprise within the broader University and veterinary community.

Requirements

Master of Business Administration and 7 to 10 years of experience or equivalent combination of education and experience is required.
Budgeting and accounting experience is also required.
Must be able to work evenings and weekends as needed.

Nice To Haves

At least 10 years of experience is strongly preferred.

Responsibilities

Leadership and Administration: execute strategic plans; oversee daily operations for all hospital services and facilities; ensure compliance with university, state, and federal policies, and maintain safe, efficient, and sustainable operations.
Financial Partnership with the CFO: work with Department Chair and Chief Financial Officer to develop operating and capital budgets; work with CFO and Finance team to establish clinical fees and monitor and manage revenue cycles; oversee revenues, expenditures, and service-level metrics; co-lead cost-containment and revenue optimization initiatives; partner with CFO in strategic capital planning.
Clinical Service and Quality: support excellence in patient care and client experience through oversight of quality assurance, safety, and accreditation programs and implementation of a new electronic medical records system.
Education and Training: partner with Department Chair, Chief Medical Officer, Clinical Curriculum Associate, and Associate Dean of Education to maintain exemplary clinical teaching and meet Accreditation standards.
Clinical Research Integration: work with the Department Chair and Veterinary Clinical Investigations Center to facilitate clinical research and trials consistent with hospital policies and research integrity standards.
Outreach and Advancement: partner with the Institutional Advancement team on philanthropy, marketing, and outreach efforts.
Other duties and responsibilities as assigned

Benefits

Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare.
You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
Penn provides an array of resources to help you advance yourself personally and professionally.
As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.