Executive Director, Global Logistics Solutions Lead (North America)

Bristol Myers Squibb • Princeton, NJ

1d

About The Position

This role will report to the VP, Global Logistics Solutions (GLS) and is responsible for leading the GLS organization in the North America (NA) region, managing end-to-end logistics operations across multiple locations (including the PAF program in the US that reaches directly a significant amount of patients BMS supplies directly). This role has full accountability for In-Market 3PL management, regional supply points, and overflow warehousing, as well as clinical and cell therapy logistics. The Regional Lead will ensure seamless coordination with enterprise functions—including Order-to-Cash (O2C), Commercial, RCO, Cell Therapy, Customs & Trade, and GLS Global Services—to deliver efficient, compliant, and patient-focused supply chain solutions. Key responsibilities include overseeing final-mile delivery to patients and clinical sites for all modalities, driving operational excellence, and fostering collaboration across the network.

Requirements

• Bachelor’s degree in Pharmacy, Life Sciences, Supply Chain, Business, or related field; advanced degree (MBA, MS) preferred
• 15 years of experience in Market Supply Operations in the biotech/pharma industry, clinical logistics, cell therapy logistics and/or comparable.
• Ability to communicate with impact and influence at the executive level, including General Managers, while demonstrating broad business acumen and strategic insight
• Proven ability to resolve complex conflicts and make sound, informed decisions under time-sensitive conditions.
• Demonstrated experience in leading teams and managing cross-functional stakeholders, including logistics operations, supplier management, and high-impact negotiations.
• Strong business acumen with exposure to customer relationship management and a focus on driving value and operational excellence.
• Digital dexterity identifying and implementing a number of different system solutions, deploying ML/AI and having managed transformations that included leveraging technology and data improvements
• Demonstrated characteristics of our BMS Values

Responsibilities

• Act as the single point of contact to Market General Managers, commercial organizations and research and development leaders for ongoing and ad-hoc distribution topics with RCO, Pharma/Bio and Therapy internal stakeholders. Key market representation for Global Supply Chain.
• Coach and develop a team of high-performing employees, including maintaining appropriate training for their GDP activities and corporate requirements.
• For Cell Therapy and Clinical transactions, support the “follow-the-sun” principle in charge of shipments in NA even if shipments have not been originated or have customers in the region; supporting the other regional operations as appropriate and following physical flow of the transactions in the NA time zone.
• Drive end-to-end Supply Chain optimization and agility and ensure continuity of supply of products to BMS Markets & Customers under the scope of responsibility, for all modalities (Clinical, Cell Therapy and Bio/Pharma).
• Invest in creating and developing strong relationships with BMS markets and key stakeholders to ensure a customer focused orientation and alignment, for all modalities (Clinical, Cell Therapy and Bio/Pharma).
• Oversee warehouse and transportation management, including 3PL relationship and monitoring, cost control, issue resolution, for all modalities (Clinical, Cell Therapy and Bio/Pharma).
• Coordinate stakeholders for supply from supply points to market DCs, CMOs and internal sites, including support to overflow warehouses in support to our manufacturing network.
• Own distribution and effectiveness of US PAF (Patient Assistance Foundation) GMP & GDP & Internal/External Controls
• Coordinate stakeholders for supply from DC to customer, oversee potential reverse logistics and complaint resolution.
• Provide input to Procurement to support RFP, contract renewals, negotiations with 3PL vendors.
• Ensure GMP & GDP & Internal/External Controls
• Develop, execute and maintain Business Continuity Plans for all regional operations
• Be a designee for Vice President, Global Logistics Solutions to make decisions on behalf of VP, approve documents on behalf of the VP, and represent the VP as an appointee in meetings, forums, and projects as agreed

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive