Executive Assistant

Pantheon SystemsChicago, IL
13dOnsite

About The Position

Pantheon WebOps Platform powers the open web, running more than 300,000 sites in the cloud for customers including Google, Princeton, Salesloft and Doctors Without Borders. Every day, thousands of developers and marketers create, iterate, and scale WordPress and Drupal sites to reach billions of people globally. Pantheon’s multitenant, container-based platform enables organizations to manage all of their websites from a single dashboard. Organizations including Clorox and the United Nations drive results through accelerated development and real-time publishing using Pantheon’s collaborative workflows. The Role We are growing and evolving, and we're looking for sharp, capable people who are ready to step in and make an impact. In this role, you will provide comprehensive, high-level support to C-Level executives, managing a range of projects, coordinating meeting logistics, overseeing travel and accommodations, and handling expense reporting. In addition to keeping our executives' days running smoothly, there are a few other superpowers needed to be successful at Pantheon. As part of our working culture, we find real value in our teams meeting and collaborating in person. As an Executive Assistant at Pantheon, you will plan and organize team offsite events on a quarterly basis. Working closely with the leadership team is key to tailoring each offsite based on the team, location, and agenda. A great eye for detail and a genuine passion for creating memorable experiences are essential to making each event feel meaningful and impactful. An Executive Assistant at Pantheon knows how to partner with our leadership team and proactively solve potential problems to ensure critical initiatives stay on track — and that executives are equipped to focus on what matters most. The role can be more reactive than proactive at times, and the ability to pivot quickly from one priority to the next is one of the greatest superpowers you'll bring to this position. Anticipating needs, managing complex schedules, and keeping leadership empowered and unburdened are our top priorities. Success in this role also depends on building effective cross-functional relationships and maintaining clear, consistent communication across the company.

Requirements

  • A shared passion for our values and mission, and a commitment to helping us deliver the best products and services in the market
  • Highly organized and exceptionally detail-oriented, with the ability to manage multiple priorities simultaneously without letting anything slip
  • Expertise in managing complex calendars across multiple time zones, including scheduling calls, interviews, and travel while anticipating conflicts and resolving them in real time
  • Experience supporting team calls, including drafting staff meeting agendas, capturing and distributing notes, and coordinating cross-team engagements
  • Demonstrated ability to track key deliverables, follow up on outstanding action items, and help drive initiatives to completion
  • Prior experience with event planning for offsite meetings, including familiarity with the RFP process for venue sourcing and vendor management

Nice To Haves

  • Bachelor's degree preferred, or equivalent experience in a relevant field
  • 5+ years of executive assistant experience supporting C-Level or senior leadership in a high-growth, fast-paced environment
  • Proven ability to exercise discretion and maintain confidentiality when handling sensitive information
  • Strong proficiency in the Google Workspace platform (Gmail, Calendar, Drive, Docs, Sheets, Slides)
  • Outstanding verbal and written communication skills, with a polished and professional presence
  • Solid administrative competence across scheduling, correspondence, and calendar coordination
  • Comfortable working with all levels of management and consulting with key business stakeholders across functions
  • A proactive, solutions-oriented mindset — you identify problems before they surface and come prepared with options

Responsibilities

  • Provide comprehensive, high-level support to C-Level executives
  • Manage a range of projects
  • Coordinate meeting logistics
  • Oversee travel and accommodations
  • Handle expense reporting
  • Plan and organize team offsite events on a quarterly basis
  • Partner with our leadership team and proactively solve potential problems to ensure critical initiatives stay on track
  • Anticipate needs, manage complex schedules, and keep leadership empowered and unburdened
  • Build effective cross-functional relationships and maintain clear, consistent communication across the company

Benefits

  • Industry competitive compensation and equity plan
  • Flexible time off, sick days, and 13 paid holidays
  • Comprehensive medical insurance including Health, Dental and Vision
  • Paid parental leave (plus fertility, adoption and other family planning benefits)
  • In-office workspace (San Francisco)
  • Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
  • Events and activities both team-based and company wide that inspire, educate and cultivate
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