Executive Assistant

Amadeus North America • Miami, FL

44d • Hybrid

About The Position

The Executive Assistant (EA) provides high-impact administrative, operational and business support to the Americas SVP of Solutions Consulting . This position has a key role in conducting relationships with other department and intercompany, vendors, service providers, customers, and employees. A willingness to understand the business and intercompany Departments is essential. The EA operates with the highest degree of discretion and professionalism while leveraging contemporary digital and AI-enabled tools to improve efficiency, insights and decision making. This is a hybrid position and would require you to be in our Miami office 50% of the time.

Requirements

• BA or BS degree in Business Administration, or equivalent
• 2+ years of experience
• Ability to maintain confidential information and work with discretion.
• Independent: ability to work with little to no supervision.
• Highly detail oriented.
• Excellent communication skills both verbal and written.
• Proficiency with MS Office (Excel, Word, PowerPoint, Copilot)
• Demonstrates professional demeanor, ability to work well with executives and business visitors
• Good time management skills.
• High proficiency in organizational and very analytical skills.
• Ability to multi-task and prioritize projects
• Coordinate projects within the departments
• Proficiency using AI tools for research, summarization, drafting, and productivity
• Experience creating or configuring simple AI agents/automation (e.g. workflow automation, task bots, reporting assistants)
• Strong organization and self directed skills are necessary to coordinate day-to-day activities and multi-departmental reporting relationships.
• With time, Establish a general high-level understanding of the business and of the department as well as being a subject expert assisting various other divisions.
• Reliable, discrete and trustworthy in order to handle sensitive material.

Nice To Haves

• Executive Assistant/Administrative Professional Certification (e.g., CAP ®), PACE ®), ACEA®) or equivalent
• 2+ years experience working for a senior level executives with administrative and analytical experiences.
• Spanish speaking skills a plus

Responsibilities

• Perform administrative duties for the Senior Vice President including, but not limited to:
• Analyze and prioritize emails and correspondence received, respond to or communicate the requests and matters requiring immediate attention, forwarding them to the proper group for handling
• Prepare, proofread, and distribute communications, presentations, dashboards and reports (Powerpoint, Excel, Word)
• Work with SVP on budget for several cost centers and assist with financial reports
• Generate and maintain various organization charts and reports. Distributed as requested
• Assist SVP with following up on engagement action items with managers, customers, and/or vendors.
• Handle expense reports
• Research information as required/requested
• Use AI-powered tools to drive efficiency in the role, conduct research, synthesize information, draft communications, and create executive-ready summaries
• Assist in event functions such as monthly birthday celebrations, employee recognition, townhalls, etc.
• Respond to employee inquiries regarding policies, procedures, and programs in coordination with P&C
• Assist with the encouragement of employees’ accurate timesheet completion and other administrative tasks to support monthly Accounting closings
• Support Marketing with annual User Conference and request orders of supplies (such as apparel for staff)
• Coordinate procurement and create Purchase orders as required
• Maintain and improve process documentation; identify opportunities for automation and continuous improvement
• Ensure ethical, secure, and compliant use of AI and data in line with company policies

Benefits

• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
• A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level