Executive Assistant

HumanaFrisco, TX
14dHybrid

About The Position

Become a part of our caring community and help us put health first The Executive Assistant (EA) to Humana’s Chief Information Officer (CIO) is a key administrative partner supporting & reporting to the CIO and engaging Humana’s dynamic Information Technology leadership team. This position requires exceptional organizational ability, strong communication skills, and a commitment to Humana’s values of Caring, Curious, and Committed. The successful candidate will anticipate needs, exercise sound judgment, and foster a collaborative environment that enables Humana’s technology strategy and culture. Seen as a trusted advisor to the CIO, the incumbent will work closely with the Technology Chief of Staff to keep the CIO’s work scope structured, planful, and adjust priorities as needed.

Requirements

  • Bachelor’s degree or equivalent relevant experience.
  • Minimum 5 years’ experience supporting C-suite or senior leaders, ideally in a technology or healthcare setting.
  • Demonstrated proficiency with Microsoft Office Suite, SharePoint, Zoom and virtual collaboration tools (e.g., Teams).
  • Exceptional written and verbal communication skills; ability to draft communications for executive audiences.
  • Strong organizational skills and ability to adapt in a fast-paced, evolving environment.
  • Proven ability to handle confidential and sensitive information with discretion.
  • Commitment to Humana’s purpose of helping people achieve their best health.
  • Comfort using AI tools for day-to-day productivity
  • Familiarity with agile ways of working
  • Comfort coordinating with external stakeholders on behalf of executive leadership

Nice To Haves

  • Experience supporting senior leadership within a Fortune 100 or healthcare organization.
  • Familiarity with IT terminology, digital transformation, and Humana’s or similar sector strategic priorities.
  • Project management experience or formal training.

Responsibilities

  • Proactively manage and prioritize the CIO’s complex calendar, including coordinating meetings and internal events across Humana’s enterprise and external partners, and arranging travel in accordance with Humana policy.
  • Serve as a liaison between the CIO, IT leaders, Executive Leadership Team, and stakeholders, handling sensitive information with the highest level of confidentiality and professionalism.
  • Prepare executive-level materials, including documenting notes/action items and communications tailored for Humana’s audience and strategic initiatives.
  • Partner with the COO and Chief of Staff to support the CIO’s engagement in strategic forums, leadership meetings, town halls, and enterprise events, including agenda creation, logistics, and post-event action tracking.
  • Maintain excellent working relationships with key partners in Humana’s business and technology domains, including cross-functional collaboration with HR, Legal, Compliance, and segment business teams.
  • Take on special assignments or projects, managing these initiatives, including tracking milestones, reporting progress, and following up on deliverables.
  • Manage expense reporting, travel reconciliation, and other administrative tasks in accordance with Humana’s policies and compliance standards.
  • Uphold Humana’s Information Protection Acceptable Use Policy and other regulatory guidelines in all communications and administrative processes.
  • Champion a culture of inclusion, well-being, and continuous improvement by supporting CIO-led communications aligned with Humana’s values.
  • Partner closely with the EA community at Humana to collaborate and manage the Executive Leadership Team as a cohesive unit.
  • Flexibility to sub for other execs as needed.
  • Own IT leadership meeting schedules and logistics, both in-person and virtual
  • Support onboarding of new IT leadership
  • Use your skills to make an impact

Benefits

  • Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
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